Forward Deployed Engineer

Superblocks

• $120K — $145K *
San Francisco, CA 94112In-Person
Technical Services
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Computer Science degree or equivalent technical experience
  • Strong problem-solving skills and willingness to learn quickly
  • Experience with modern programming languages and APIs
  • Excellent communication skills for direct customer interaction
  • High ownership, curiosity, and adaptability in fast-moving environments

Responsibilities

  • Own the technical onboarding and success for enterprise customers
  • Guide customers on best practices and solution architecture
  • Deploy and operate Superblocks in enterprise environments with administrators
  • Design, build, and troubleshoot applications with builders
  • Address technical challenges across integrations, authentication, and cloud infrastructure
  • Collect product feedback to improve the Superblocks platform
  • Develop and maintain internal applications to enhance operations

Benefits

  • Opportunity to work closely with a diverse array of enterprise clients
  • Engagement in a fast-paced, innovative environment
  • Collaborative culture with cross-functional teams
  • Potential involvement in shaping product development and feedback processes
  • Exposure to modern software engineering practices and tools
Full Job Description
About the Role

As a Forward Deployed Engineer (FDE), you'll own the technical success of a set of enterprise customers. You'll partner with platform administrators and application builders to deploy Superblocks, build production applications, solve complex technical challenges, and accelerate customer outcomes. As part of the team, you'll also contribute to onboarding, technical enablement, internal tooling, documentation, and product feedback.

What You'll Do

  • Own the technical onboarding and success for a set of enterprise customers
  • Guide customers on best practices and solution architecture
    • Partner with customer administrators to deploy and operate Superblocks in enterprise environments
    • Work directly with builders to design, build, and troubleshoot applications
  • Solve technical challenges across integrations, authentication, cloud infrastructure
  • Collect product feedback and work with Product Management to evolve the Superblocks platform
  • Partner with Sales, Customer Success, Product, and Engineering to deliver customer outcomes in production
  • Build and maintain internal applications on Superblocks to improve our own operations,
  • Create technical documentation, implementation guides, and reusable solution patterns


What We're Looking For

  • Computer Science degree or equivalent technical experience
  • Strong problem-solving skills and a willingness to learn quickly
  • Experience building software projects using modern programming languages and APIs
  • Excellent communication skills and an interest in working directly with customers
  • High ownership, curiosity, and the ability to thrive in fast-moving environments


Nice to Have:

  • Experience with JavaScript, TypeScript, Python, or SQL
  • Familiarity with cloud platforms (AWS, Azure, or GCP)
    • Exposure to Docker, Kubernetes, networking, or enterprise authentication
  • Experience in solutions engineering, technical support, consulting, or customer-facing engineering


If you're excited to build the experience that can enable the next billion builders and AI-powered apps, let's talk.
* Ladders Estimates

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