OverviewWe are seeking a Software-Focused Applications Scientist to join our team. In this role, you will bridge the gap between our advanced X-ray hardware/software systems and our customer FABs. You will focus heavily on software applications support, algorithm evaluation, customer issue resolution, and feature feedback, ensuring our inspection and metrology software delivers robust, precise solutions for complex semiconductor manufacturing needs.
ResponsibilitiesSUMMARY OF RESPONSIBILITIES:- Applications Support: Provide high-level applications support, including training to customers and product demonstrations
- Software Support: Provide high-level technical and software support to customers through software workflow optimization and hands-on troubleshooting.
- Customer Problem Solving: Analyze customer process metrology requirements and build tailored software parameter setups, recipes, and automation workflows to solve site-specific inspection challenges.
- Algorithm & Software Validation: Collaborate with core R&D, software engineering, and product management teams to qualify new software features, data processing algorithms, and bug fixes before field deployment.
- Pre & Post-Sale Execution: Assist in source inspection of tools prior to shipment, configure tool/software environments, and deliver post-installation specialist user support.
- Voice of Customer (VoC): Act as the technical liaison between field customers and software development teams, gathering bug reports, usability feedback, and feature requests to guide future software releases.
- Best Known Methods (BKMs): Develop, document, and disseminate technical documentation, software deployment guidelines, and BKMs for sales, field engineers, and end customers.
QualificationsEDUCATIONAL/EXPERIENCE REQUIREMENTS: - Education: B.Sc., Master's, or higher in Physics, Materials Science, or related technical field.
- Software & Metrology Experience: Experience with data analysis, algorithm evaluation, or software scripting/development in a technical, scientific, or semiconductor setting.
- Hands-on experience with material characterization or metrology techniques (X-ray techniques preferred, but signal/image processing or optical metrology experience is highly relevant).
- Strong background in software troubleshooting under Windows/Linux environments.
- Domain Knowledge: Understanding of basic crystallography/crystal structures or thin-film electronic layers is an advantage.
- Data Literacy: Solid grounding in statistics, data processing, and result reconciliation between different measurement methods.
- Communication: Excellent written and oral English technical communication skills (presenting technical data, describing software issues clearly, collaborating with overseas R&D).
- Korean, Chinese fluency is a plus
KNOWLEDGE, SKILLS, AND ABILITIES: - Software-Oriented Problem Solver: Strong analytical mindset with a passion for software-driven troubleshooting, debugging setups, and optimizing user workflows.
- Customer Support Mindset: Ability to communicate complex technical concepts to non-experts and maintain a calm, proactive approach under tight customer deadlines.
- Cross-Functional Teamwork: Comfortable serving as the bridge between software development engineers, product managers, and customer end-users.
- Self-Starter & Resourceful: Able to work independently to resolve cross-disciplinary issues and take initiative on rapid customer feasibility tests.
- Travel Flexibility: Willingness to travel domestically and internationally (up to ~30%) for on-site customer support, tool qualification, and software rollouts.
At Bruker, base salary is part of our total compensation. The estimated base salary range for this full-time position is between $79,650 and $125,500 and provides an opportunity to progress as you grow and develop within a role. The base salary for the role will depend on several job-related factors, including, but not limited to, education, training, experience, the geographic location of the successful candidate, skills, competencies, job-related knowledge and travel requirements for this position. Full-time employees may also be eligible for a performance-related incentive in addition to a full range of benefits including 401(k) with company match, an employee stock purchase plan, medical and dental plans, life insurance, short-term and long-term disability insurance, employee assistance program and paid time off including vacation, sick time and holidays, and more.
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