Salesforce

Forward Deployed Engineer (All Levels)

Salesforce$88K — $198K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of software engineering or technical delivery experience, ideally in an AI tech stack, with a showcase production system.
  • Degree in Computer Science or a related field required.
  • Prior customer-facing technical delivery experience is mandatory.
  • Proficiency in Python, JavaScript/TypeScript, Java, or Apex is essential.
  • Hands-on experience with LLMs and prompt engineering.
  • Deep understanding of data modeling, APIs, and integration patterns.
  • Ability to communicate effectively with sales teams and customer architects.
  • Commitment to high-quality code shipping and AI output evaluation.

Responsibilities

  • Design and develop AI agents and experiences that drive real actions for organizations.
  • Create prompts and integrate agent intelligence with customer systems using the Agentic AI platform.
  • Oversee technical components from architecture to validated deployment in production.
  • Construct data pipelines on platforms like Salesforce Data 360, Snowflake, and Databricks.
  • Build performance dashboards and KPI reporting to monitor deployment health and outcomes.
  • Contribute to rapid proofs-of-concept that move from idea to deployment in days.
  • Engage with customers and partners in co-building efforts, ensuring knowledge transfer and capability enhancement.

Benefits

  • Robust support for work-life balance and personal well-being.
  • Access to cutting-edge AI tools to enhance productivity.
  • Structured mentorship from experienced professionals.
  • Opportunities for continuous innovation through the exploration of emerging tools and frameworks.
  • Clear career advancement pathways based on project leadership.
Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About the Role

Production experience required. Builder mindset non-negotiable.

Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder- a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customization, and full-stack deployment — shipping solutions customers depend on.

The Builder Experience

  • AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow.

  • Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.

  • Frontier Access:Our agentic AI platform is evolving in real time.  You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures  and your field insight will feed directly to the product teams building them. 

  • Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.

What You'll Actually Be Building

  • Develop AI agents and experiences that take real actions for real organizations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.

  • Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform  and current LLM techniques.

  • Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.

  • Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output

  • Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.

  • Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.

  • Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.

  • Surface platform gaps, edge cases, and field insights to senior Engineers and the  product team. Your real-world experience is the product feedback loop.

  • Partner with the Deployment Strategist  in your pod to translate customer business challenges into agentic solutions that actually ship.

You're Our Forward Deployed Engineer If…

  • You have 3+ years (6-10 years for Senior levels) of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models

  • You have a degree in Computer Science or a related field

  • You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have.

  • You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.

  • You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.

  • You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.

  • You can hold your own in a room with sales teams and customer architects.

  • You ship quality code and evaluate AI outputs with engineering rigor.

  • You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.

  • You thrive in the group chat that's building something, not just talking about it.

  • You're excited to travel ~25% of the time, working directly alongside customers.

Nice-to-Haves

  • Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)

  • Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns

  • Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)

  • Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this .

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

Keep up to date with the latest at Salesforce by following our careers blog. Gain insights from the people who work here and learn how you can bring your career to the next level with Salesforce.

Apply Now

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Join Salesforce today and be part of a company that's shaping the future of technology, fostering a culture of innovation, and building a more equitable world.
Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
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