This role is pivotal in ensuring the consistent delivery of high-quality services, operational excellence, and business growth throughout our East Coast studios. The District Manager will be responsible for driving performance, maintaining professional relationships, and staying informed on industry trends.
Salary + Bonus Eligible
Key responsibilities include:
- Overseeing all studio operations across multiple East Coast studios
- Traveling frequently between studio sites to ensure operational consistency and support local teams
- Utilizing key performance indicators (KPIs) to monitor and manage studio performance, including revenue, bookings, cancellation rates, and average order value
- Conducting regular inventory audits and ensuring compliance with company standards
- Building rapport with studio staff while maintaining professional boundaries
- Applying business acumen to optimize multi-location operations and drive growth
- Staying current on medical spa services, products, and industry trends to inform business decisions
- Partnering with the HR department and senior operations leadership to implement company initiatives and support staff development
Requirements- Bachelor's degree
- 2-3 years of professional experience in a medical spa environment
- Experience managing multiple locations or sites at a district or multi-site level
- Hands-on experience with performance management using KPIs such as revenue, bookings, cancellation rate, and average order value
- Proficiency with Power BI, Microsoft Excel, Microsoft Outlook, scheduling and booking systems, and EMR systems
- Knowledge of medical spa services, products, and industry trends
- Experience partnering with senior operations leadership
- Authorization to work in the United States
- Ability to travel frequently between studio locations across the East Coast
- Ability to take on new studios opening across the East Coast
