Advanced experience in project management and strategy development
Advanced experience collaborating with multi-sector leaders
Intermediate knowledge of Financial Services product offerings
Responsibilities
Develop and maintain a growth-focused strategy roadmap
Translate strategic objectives into actionable tactics and manage a growth backlog
Liaise with operations and manufacturers to enhance customer experience
Analyze market trends and performance data to inform strategic decisions
Establish KPIs tied to growth objectives and monitor ROI
Identify opportunities to enhance offerings in the financial services marketplace
Manage relationships between DAN Agents and operations, translating feedback into actionable solutions
Benefits
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan for stable retirement income
Group insurance including telemedicine
Reimbursement for health and wellness expenses and telework equipment
Full Job Description
We are seeking a Financial Services Product Owner to lead initiatives that drive sustainable growth and deliver exceptional value to our customers within the Desjardins Agent Network (DAN). This role is critical in shaping strategies that expand market share, optimize customer journeys, and maintain a competitive advantage. You will partner with business leaders to translate growth objectives into actionable plans and ensure successful execution across the organization. More specifically, you will be required to:
Define Growth-Focused Strategy: Develop and maintain a clear roadmap that aligns with organizational goals and supports revenue and market expansion.
Prioritize Business Value: Translate strategic objectives into actionable tactics and maintain a backlog that maximizes growth opportunities.
Collaborate Across Functions: Liaise with both operations in DAN and various manufactures ensuring solutions that enhance customer experience and drive adoption.
Analyze Market & Performance Data: Use insights from market trends, competitive analysis, and customer feedback to inform strategic decisions and identify growth levers.
Measure Impact: Establish KPIs tied to growth objectives and monitor performance to ensure ROI.
Identify opportunities to enhance offerings and create differentiators in the financial services marketplace.
Forecast and align annual benchmark growth targets with senior leadership.
Relationship Management between DAN Agents and operations by gathering, analyzing, and prioritizing agent feedback; ensure alignment with the "voice of the agent" to translate insights into actionable solutions that enhance processes, tools, and overall agent experience.
What we offer*
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
* Benefits apply based on eligibility criteria.
#LI-Hybrid, #ON10*
What you bring to the table
Bachelor's degree in a related field
A minimum of seven years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Advanced experience in project management and strategy development
Advanced experience collaborating with multi-sector leaders
Intermediate knowledge of Financial Services product offerings
Desjardins Group is a Canadian cooperative financial group with headquarters in Montreal, Quebec. It was founded in 1900 and has since grown to become the largest cooperative financial group in Canada, with over 7 million members and clients. The group offers a range of financial services including banking, insurance, wealth management, and investment services. Desjardins Group operates primarily in Quebec and Ontario, but also has a presence in other Canadian provinces as well as in the United States and Europe. The group is committed to social responsibility and sustainability, and has implemented various initiatives to promote these values.
