Job Summary:We are seeking a detail-oriented and tech-savvy Filevine Administrator with strong experience
in legal operations and project management to assist customers in optimizing their use of
Filevine legal tech platform. This role is integral in aligning technology solutions with the client
law firm's operational goals, ensuring streamlined workflows, and driving adoption across
teams.
The ideal candidate brings a background in technical system administration paired with proven
experience in SaaS ecosystems, workflow automation, and platform administration. You'll serve
as both a problem-solver and a strategic advisor, capable of leading cross-functional initiatives,
managing platform updates, and training staff.
This role will be remote, but travel throughout the San Diego + Los Angeles area is expected
What You'll Do:- Strategic Advisory: Provide expert guidance on system configurations and bespoke workflows to ensure the platform is architecturally aligned with the firm's organizational structure.
- Operational Troubleshooting & Enablement: Resolve complex technical issues while fostering a culture of self-sufficiency through comprehensive training, documentation, and scalable self-service resources.
- Platform Optimization & Adoption: Drive organization-wide engagement by spearheading feature rollouts and identifying high-impact process improvements that maximize platform ROI.
- Product Evangelism & Continuous Education: Maintain deep subject matter expertise on the Filevine product roadmap (LEX, milestones, and iterative updates) to ensure the firm remains at the forefront of platform capabilities.
- Lifecycle Management: Oversee the technical components of personnel transitions, ensuring seamless onboarding and offboarding workflows to maintain data integrity and user productivity.
- Business Process Auditing: Systematically evaluate existing workflows to identify inefficiencies and realign digital tools with the firm's broader operational objectives.
What You'll Need:- Technical Expertise: Hands-on administration of Filevine or comparable legal technology platforms.
- Domain Knowledge: Deep understanding of legal workflows, regulatory compliance, and high-level client service standards.
- System Integration: Proficiency in managing SaaS ecosystems, including system integrations and end-to-end process automation.
- Collaborative Leadership: Strong project management skills with a proven ability to lead cross-functional initiatives.
- Educational Impact: Outstanding communication abilities tailored for user training, technical support, and organizational change management.
- Technological Advocacy: A passion for solving complex problems, driving platform adoption, and empowering legal teams through technology.
- Industry Background: Previous experience in a law firm, legal department, or paralegal role is strongly preferred.
- Willingness to travel to Client office(s) 5x per week
Compensation Information: 80,000 - 95,000The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual's location, qualifications, education, work experience, skills and performance.
Cool Company Benefits:- A dynamic, rapidly growing company, focused on helping organizations thrive
- Competitive & Fair Pay
- Opportunity to learn from a dedicated leadership team
