Procore Technologies, Inc

Field Services Manager - Heavy Civil

Procore Technologies, Inc • $80K — $95K *
Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-5 years of exterior construction experience preferred.
  • Field and/or team management experience required.
  • Demonstrated success in customer service/account management.
  • Strong team management and customer service skills.
  • Ability to manage large job sites exceeding 100 acres.
  • Comfortable with MS Office (Word, Excel, Outlook).
  • Safety-conscious with a commitment to promoting safe work practices.

Responsibilities

  • Schedule daily work to meet customer needs efficiently.
  • Train and coach employees to enhance productivity.
  • Ensure crews have necessary materials and instructions.
  • Visit work sites daily to assess quality and customer satisfaction.
  • Review work orders to ensure accurate billing of completed work.
  • Develop customer relationships by understanding expectations and responding to issues.
  • Assist in business development by collaborating with sales and management teams.

Benefits

  • Base compensation plus significant performance bonuses.
  • Comprehensive health, dental, and vision insurance.
  • 401(k) plan with company contributions.
  • Paid time off and holidays.
  • Car allowance and fuel card provided.
  • Initial and ongoing training opportunities.
  • Clear pathways for career advancement.
Full Job Description
Responsibilities

Manage Field Crews

  • Schedule work each day to meet customers' needs as efficiently and quickly as possible.
  • Train, coach, and discipline employees to optimize productivity and output.
  • Ensure crews have what they need to perform their work, including materials and instructions.
  • Provide on-the-job training and feedback to improve crew performance.

Manage Multiple Projects

  • Visit work sites daily to assess the quality of work and ensure customers' needs are met.
  • Review work orders each day to ensure completed work is captured and billed accurately.
  • Understand and apply benchmarks related to labor costs, material costs, and job margins to continuously improve project results.

Account Management and Customer Service

  • Develop customer relationships by understanding client expectations and specifications, responding to issues in a timely manner, and identifying solutions.
  • Learn the erosion control requirements for municipalities where TEC is engaged and advise clients on those standards.


Business Development

  • In cooperation with the sales team and members of management, assist in winning business with new customers as well as growing business with current customers.
  • Meet with customers to solicit feedback on TEC's performance.
  • Serve as the primary point of contact for existing clients and create orders for new work accurately and timely.
  • By participating in TEC training, external educational opportunities, and industry organizations, become an expert in your field and offer that expertise to TEC's clients.

Travel Requirements

  • Out of town four to five days per week and home on weekends.

Required Skills

  • Able to prioritize tasks and communicate information in a fast-paced environment.
  • Able to adapt and respond to changing deadlines.
  • Strong customer service/account management skills.
  • Strong team management skills.
  • Experience managing multiple teams across multiple sites.
  • Must be safety-conscious, understand the importance of jobsite safety, and consistently promote safe work practices in the field.
  • Must have the ability to manage large job sites exceeding 100 acres, including complex projects such as data centers, solar farms, and other large-scale civil construction developments.
  • Good aptitude for math and general analysis.
  • Comfortable with MS Office (Word, Excel, Outlook).

Experience

  • 2-5 years of exterior construction experience (grading, erosion control, landscaping, development) preferred.
  • Field and/or team management experience.
  • Demonstrated success in customer service/account management.

TEC Offers

  • Compensation package: base plus significant bonus for the achievement of goals.
  • Competitive benefits package: health, dental, vision insurance, and 401(k).
  • Paid time off and paid holidays.
  • Car allowance and fuel card.
  • Initial and ongoing training.
  • Opportunities for advancement.

About Procore Technologies, Inc

About Procore

Revolutionizing Construction Management

Procore Technologies, founded in 2003 and headquartered in Carpinteria, California, stands at the forefront of construction management solutions. With a commitment to innovation and leadership in the field, Procore offers a comprehensive cloud-based platform designed to streamline construction projects.

A Global Presence

Boasting over 1.6 million users across more than 125 countries, Procore has cemented its reputation as a leader in the industry.

Legacy of Success

The company's rapid growth trajectory and substantial funding underline its impact and the trust it has garnered from leading construction firms worldwide.

Career Opportunities at Procore

A World of Opportunity

Procore's dynamic environment offers a plethora of opportunities for professionals passionate about making a difference in the construction industry.

Building Careers

With roles ranging from technical product management to software engineering, Procore is on the lookout for talent ready to contribute to its mission.

Job Application Process

Your Path to Procore

Navigating the application process at Procore is straightforward, emphasizing transparency and opportunity for all candidates.

How to Apply

Details on submitting your application, crafting your resume to stand out, and tips for preparing for the interview process can be found on Procore’s website.

Leading Roles at Procore

There are several different roles at Procore. Some of the high-paying roles such as Account Executive, Technical Product Manager, and Senior Full Stack Software Engineer promise not just rewards but a chance to contribute to significant projects.

Company Culture and Values

Innovation at Its Core

An exploration of Procore's dedication to innovation, teamwork, and leadership in the construction tech industry.

Cultivating Success Together

How collaboration and a shared vision of success drive Procore's team to new heights.

Benefits and Perks

Beyond the Basics

Procore offers a competitive benefits package, including health care, retirement plans, and work-life balance initiatives. Inquiry with Procore’s HR department for more details.

Training and Development Programs

Investing in Your Growth

Procore is committed to employee advancement through professional development opportunities and training programs.

Employee Testimonials

Real Stories of Advancement

For insights and real stories from current and past employees at Procore, visit their profile on Glassdoor.

Connect with Procore

Visit Procore’s website for more detailed information on how to reach Procore's HR team and inquire about available positions, the application process, and more.
Learn more about Procore Technologies, Inc
Size
2,000 employees
Market Cap
$6.5 billion
Industry
Founded
2002
NASDAQ

Similar Jobs

More Jobs at Procore Technologies, Inc

More Real Estate & Construction Jobs

Find similar Field Services Manager - Heavy Civil jobs: