ABB Ltd

Field Service Technician

ABB Ltd$68K — $109K *
US-Anywhere
+ 3 other locationsRemote
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's or Technical Degree with 2+ years of experience, or Associate's Degree/High School Diploma with 5+ years of relevant experience
  • Strong technical background in startup, commissioning, troubleshooting, and maintenance of analytical products
  • Ability to build strong customer relationships and work with minimal supervision
  • Proficient in Microsoft Outlook, Excel, and Word
  • Willingness and ability to travel approximately 90% of the time with a valid passport and driver's license
  • Must have work authorization to work for ABB in the US.

Responsibilities

  • Identify opportunities to improve customer operations while on-site
  • Perform field service tasks, troubleshooting, and analysis for certified service categories and products
  • Prepare material lists for service activities, ensuring quality and availability
  • Act as a trainer for field service associates and customers when needed
  • Conduct commissioning/start-up services and preventative maintenance on measurement and analytical equipment

Benefits

  • Choice between two medical plan options
  • Choice between two dental plan options
  • Vision benefit
  • Company-paid life insurance and AD&D coverage
  • Short and long-term disability benefits
  • Paid parental leave and employee assistance program
  • 401k Savings Plan with company contributions
Full Job Description
This position reports to:
Service Team Leader

In this role, you'll help run what runs the world, by taking on meaningful work that drives real impact.

The work model for the role is: Hybrid with 90% travel required and preferred home location in Pittsburgh, PA (Home location anywhere in the state of PA, OH or MI will also be considered). #LI-Hybrid

Your role and responsibilities:
  • Working with the customer (while on-site) to identify opportunities to improve the customer's operations and eliminate pain points.
  • Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products for which they are certified to perform.
  • Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
  • Acting as trainer when needed, for field service associates and customers.
  • Responsibilities also include performing commissioning/start-up services, troubleshooting/repair services, and preventative maintenance on measurement and analytical equipment.


Qualifications for the role:

  • Bachelor's or Technical Degree with 2+ Years orAssociate's Degree/High School Diploma with 5+ years of relative experience
  • Strong technical background with technical skills in startup, commissioning, troubleshooting, preventive, and unplanned maintenance of analytical products including but not limited to continuous gas analyzers and gas chromatographs
  • Ability to build strong customer relationships, to work effectively with minimum supervision, demonstrated strong interpersonal skills, and be customer service oriented
  • Strong Computer skills to include Outlook, Excel, and Word
  • Ability and willingness to travel approximately 90% of the time, as required. Ability and willingness to possess and maintain a valid passport and driver's license
  • Candidates must already have work authorization that would permit them to work for ABB in the US.


What's in it for you

We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $68,600 and $109,760 annually.

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability

  • Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.


  • Choice between two dental plan options: Core and Core Plus


  • Vision benefit


  • Company paid life insurance (2X base pay)


  • Company paid AD&D (1X base pay)


  • Voluntary life and AD&D - 100% employee paid up to maximums


  • Short Term Disability - up to 26 weeks - Company paid


  • Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.


  • Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance


  • Paid Parental Leave


  • Employee Assistance Program


  • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption


  • Employee discount program


Retirement

  • 401k Savings Plan with Company Contributions


  • Employee Stock Acquisition Plan (ESAP)


Time off

ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

About ABB Ltd

ABB Ltd is a Swiss multinational corporation that specializes in electrical equipment. The company was founded in 1988 and is headquartered in Zurich, Switzerland. ABB operates in a variety of industries, including power generation, transmission, and distribution, as well as automation and robotics. The company's products and services are used in a range of applications, from electric vehicles to renewable energy systems. ABB has a global presence, with operations in more than 100 countries. The company is committed to sustainability and has set ambitious targets for reducing its environmental impact.
Learn more about ABB Ltd
Size
104,400 employees
Market Cap
$59.8 billion
Industry
Net Income
$5.1 billion
Founded
1988
5 Year Trend
+3%
Revenue
$26.1 billion
NASDAQ

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