FiberLight

Field Service Manager

FiberLight • $80K — $95K *
Arlington, TX 76010In-Person
Telecommunications & Hardware
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • BS in Engineering, Construction Management, or related experience
  • Strong interpersonal, organizational, and communication skills
  • Proficient in Microsoft Office suite and mapping software
  • Current valid driver's license
  • Ability to read and produce field drawings and OSP updates

Responsibilities

  • Manage permitting, contractors, material vendors, inspectors, and construction activities
  • Oversee scheduling and training of field service representatives
  • Handle service contracts and direct support services
  • Conduct cost and control estimating, preliminary engineering, and production tracking
  • Manage trouble situations, emergency restoration, and disaster recovery for network assets
  • Interface with state and local permitting agencies and DOTs

Benefits

  • Comprehensive health and wellness programs
  • 401(k) retirement plan with company match
  • Professional development opportunities
  • Flexible work hours
  • Supportive team and work environment
Full Job Description
This position is open to candidates in the Dallas/Ft.Worth metroplex

Position Overview

The Field Service Manager manages the field service personnel who perform on-site routine services including installation, maintenance, and repair; including completion of assigned projects related to OSP and ISP including all permitting, construction, red lining and preliminary As-Built CAD drawing approval and municipality relations. The FSM will requisition labor and materials to meet timely execution of deadlines and manage general contractors, production reporting and milestone pay sheets, inspectors and material vendors. Assisting with cost estimates, engineering of lateral construction and design of network planning are key elements of other required duties.

Essential Job Functions
  • Management of permitting, contractors, material vendors, inspectors and all construction
  • Oversees the scheduling and training of field service representatives
  • Handles service contracts and directs support services
  • Cost & control estimating, preliminary engineering, production tracking / reporting, OSP Insight, etc
  • Trouble Management, emergency restoration and disaster recovery of network assets
  • Interface with state and local permitting agencies, DOTs and other activities as required


Requirements
  • BS Engineering related field or Construction Management or related experience
  • Strong interpersonal, organizational and communication skills
  • Proficient with PCs and Microsoft Office Applications ( Word, Excel, Project, etc.), DeLorme and other mapping software and engineering
  • Current valid driver's license
  • Ability to read and produce field drawings and updates to OSP Insight


Other Skills/Abilities
  • Ability to understand mapping programs and key identifiers in a fiber optic network, read and utilize GPS units and record network positioning
  • Ability to prepare, splice and test FOC via use of power meters / light source, OTDR and reporting requirements and fusion splice equipment
  • Knowledge of "Call Before You Dig" rules and regulations as they apply to a network utility provider
  • Knowledge of grounding principles in an underground utility network
  • Knowledge of OSHA safety rules and regulations as they apply to locating and providing repair and maintenance within a fiber optic network
  • Knowledge and ability to operate a FOC monitoring system


Physical Requirements
  • Must be able to sit, stand, walk, stoop, kneel and reach
  • Must be able to speak, write, read, and understand English
  • Must have visual acuity
  • Must be able to lift 0-25 pounds

About FiberLight

FiberLight is a fiber-optic network provider that offers high-capacity, low-latency connectivity solutions to enterprise, carrier and data center customers in the United States. The company's fiber-optic network spans over 14,000 route miles and covers more than 50 metropolitan areas, including Atlanta, Baltimore, Dallas, Houston, San Antonio, Tampa and Washington, D.C. FiberLight's solutions include Ethernet, wavelength and dark fiber services, as well as dedicated internet access, cloud connectivity and managed services. The company was founded in 1998 and is headquartered in Atlanta, Georgia.
Learn more about FiberLight
Size
500 employees
Industry
Transportation
Net Income
-$10 million
Founded
1998
5 Year Trend
+10%
Revenue
$1 billion
* Ladders Estimates

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