5-7 years of experience with electronic and electromechanical systems
Proficient in using testing equipment for electronic verification and calibration
Strong technical background in PC-based systems
Ability to troubleshoot and repair electronic, mechanical, software, and networking issues
Excellent communication skills, both written and verbal, in English
Willingness to travel domestically and internationally as needed
Ability to lift up to 75 pounds and work with small components.
Responsibilities
Perform on-site and in-house service, repair, and maintenance of medical equipment
Troubleshoot a variety of technical issues including electronic and mechanical problems
Act as the primary technical contact for assigned customer accounts
Diagnose equipment failures and develop effective repair strategies
Provide technical support and training to customers on equipment operation
Maintain detailed documentation of service activities and technical issues
Manage spare-parts inventories for customer accounts.
Benefits
Company-sponsored benefits package
Opportunities for technical training and professional development
Chance to work with advanced medical technology in a field service role
Professional growth opportunities within a dynamic medical technology organization.
Full Job Description
The Field Service Engineer II will perform on-site service, repair, maintenance, installation, and technical support for complex medical equipment and related systems. This individual will troubleshoot electronic, electromechanical, mechanical, software, PC, networking, and imaging-related issues while serving as a trusted technical resource for assigned customer accounts.
Working closely with customers, fellow Field Service Engineers, and internal technical teams, you will focus on quickly diagnosing equipment issues, minimizing downtime, and delivering a high level of customer service. This role is well suited for a technically strong engineer who enjoys hands-on troubleshooting, working independently in the field, and developing long-term relationships with healthcare customers.
Key Responsibilities
Perform on-site and in-house service, repair, maintenance, and installation of complex medical equipment and related technologies.
