CBRE Group, Inc

Field Service Engineer II - Lab Services

CBRE Group, Inc$110K — $145K *
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or GED with 2-3 years related experience, or equivalent experience and education.
  • Appropriate license or certification where legally required.
  • Ability to meet physical demands including lifting 50 lbs and climbing.
  • Proficient in Microsoft Office (Word, Excel, Outlook).
  • Intermediate math skills for calculations involving percentages and fractions.
  • Strong organizational skills with an inquisitive mindset.
  • Familiarity with Mass Spectrometry and Chromatography, specifically with Waters products.

Responsibilities

  • Install and maintain Waters ACQUITY HPLC/UPLC and related analytical instruments.
  • Execute IQ/OQ/PQ qualification protocols, ensuring compliance with relevant standards.
  • Diagnose and troubleshoot complex laboratory instruments including GC and LC.
  • Document service tickets and regulatory submissions with detailed reports.
  • Build and maintain customer relationships to identify service growth opportunities.
  • Support business development initiatives to foster regional growth.
  • Travel to customer sites, with possible 25% overnight travel.

Benefits

  • Opportunity to work with leading analytical instruments.
  • Potential for career growth through business development initiatives.
  • Strong focus on compliance and safety standards in a regulated environment.
  • Chance to develop customer relationships and contribute to service success.
Full Job Description
About the role!

The Senior Field Service Engineer is responsible for the installation, repair, preventive maintenance (PM), and qualification (IQ/OQ/PQ) of advanced analytical instruments-including ACQUITY HPLC/UPLC systems-at customer sites and in-house. Mass Spectrometry experience is a plus.

What You'll Do

  • Perform installation, calibration, repair, and preventive maintenance on Waters ACQUITY HPLC/UPLC, and related analytical instruments (e.g., Agilent, Shimadzu, Thermo, Dionex).
  • Execute IQ/OQ/PQ qualification protocols and maintain compliance with GMP, GLP, and safety standards.
  • Diagnose and troubleshoot operational problems on complex laboratory equipment, including GC, LC, UPLC, and related peripherals (e.g., headspace, autosamplers).
  • Complete detailed service reports and documentation for each service ticket and regulatory submission.
  • Maintain strong customer relationships and identify business opportunities for service growth.
  • Participate in the growth of the region and company by supporting business development initiatives.
  • Travel to various customer locations as required; 25% overnight travel may be necessary.

What You'll Need

  • High School Diploma, GED, or trade school diploma with 2-3 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered. Must have appropriate license or certification where required by law.
  • Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more.
  • Ability to use existing procedures to solve standard problems.
  • Experience with analyzing information and standard practices to make judgments.
  • In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Organizational skills with a strong inquisitive mindset.
  • Intermediate math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial related calculations.
  • Experience with Mass Spectrometry & Chromatography (Waters Xevo, QDa & ACQUITY Specialist)
Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Disclaimers: Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
• CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Field Service Engineer II position is $110,000 annually and the maximum salary is $145,000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience.

About CBRE Group, Inc

CBRE is a vertically integrated global commercial real estate services and investment firm. The company was established in 1992 and is headquartered in Chicago, Illinois, United States.

CBRE Group, Inc Careers

Join the world-class team at CBRE Group, Inc, the global leader in real estate services and investment. At CBRE, we are committed to fostering a culture of innovation, diversity, and professional growth. Our team is composed of industry-leading experts who are passionate about shaping the future of real estate.

Work You’ll Do

At CBRE, you will have the opportunity to engage in transformative projects that reshape the landscape of modern real estate. Our professionals lead with expertise and a deep understanding of industry needs, making CBRE the epitome of excellence in the real estate sector.

Explore Job Opportunities and Internships

Whether you're starting your career or looking to make a significant impact in the real estate industry, CBRE offers a range of job opportunities and internships that will harness your skills and expand your horizons. From positions in management to roles in research and analytics, your perfect job awaits.

Innovate and Lead

Join a team where innovation and leadership go hand in hand. CBRE empowers its employees to take the lead on projects, encouraging a culture of leadership that permeates every level of the company. With CBRE, you can transform your career trajectory through meaningful work that drives the real estate market forward.

Professional Growth and Development

CBRE is dedicated to the professional growth of its employees. With comprehensive diversity training and leadership development programs, we ensure that every team member has the resources to succeed. Our commitment to professional development is unmatched, offering continuous learning opportunities and career advancement.

Benefits and Culture

At CBRE, we understand that our employees are our greatest asset. That’s why we offer competitive benefits that support both your professional and personal life. Our inclusive culture champions diversity, encouraging a workplace where every voice is heard and valued.

Networking and Career Advancement

Enhance your career through CBRE’s vast networking opportunities. Connect with industry leaders, participate in global conferences, and engage in groundbreaking projects. Our robust networking channels foster connections that lead to dynamic career opportunities and lasting professional relationships.

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Ready to advance your career at CBRE Group, Inc? Explore our current job openings and find out how your skills and interests align with our needs. We are always on the lookout for passionate, creative, and solution-driven team players.

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Apply Now

Start your journey with CBRE today. Submit your resume, prepare for your interview, and get ready to join a company where your career will flourish. Let’s build a better future together.

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Learn more about CBRE Group, Inc
Size
105,000 employees
Market Cap
$23.8 billion
Industry
Net Income
$751.9 million
Founded
1906
5 Year Trend
+9.8%
Revenue
$23.8 billion
NASDAQ

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