Service Technician

Rusnak/Westlake Audi

$70K — $104K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or equivalent required; two years of automotive technician experience preferred.
  • Technical School Diploma and ASE certification preferred.
  • Current California Driver License with a satisfactory DMV record required.

Responsibilities

  • Repair vehicles safely and efficiently to ensure client satisfaction.
  • Utilize manufacturer recommended diagnosis and repair processes to enhance service quality.
  • Communicate clearly with clients about repairs performed and concerns addressed.
  • Maintain knowledge of compliance with relevant policies and procedures related to vehicle service.
  • Interpret and apply complex technical documents for vehicle repairs.
  • Set personal performance targets and participate in achieving proficiency rates.
  • Organize tools and workspace to mitigate risk of damage or loss.

Benefits

  • Professional development opportunities.
  • Comprehensive health coverage including medical, dental, vision, and life insurance.
  • Employee assistance program for personal and professional support.
  • 401(k) retirement plan to save for the future.
  • Generous sick, vacation, and holiday pay.
  • Wellness program to support employee health.
  • Flexible spending account for managing healthcare expenses.
  • Employee referral bonus program.
  • Perks and discounts for employees.
Full Job Description
Service Technician

About the Role

Our Audidealership in Westlakeis seeking Service Technicians. This is a great opportunity to take your automotive career to the next level. In this position, you will contribute to the success of Rusnak Group by effectively and efficiently repairing vehicles in a safe and timely manner, while upholding the highest levels of professional integrity and achieving individual and franchise goals and objectives.

Compensation: $33.80/hr. + Flag Rate ($45 - $50)

*Compensation will be based on experience and skill level.

Benefits:
  • Professional Development
  • Competitive Pay
  • Comprehensive Health Coverage (Medical, Dental, Vision, Life, LTD)
  • Employee Assistance Program
  • 401(k) Retirement Plan
  • Sick Pay, Vacation, and Holiday Pay
  • Employee Wellness Program
  • Flexible Spending Account
  • Employee Referral Bonus Program
  • Employee Discounts/Perks


Responsibilities

Consistently Ensures Client Satisfaction and Safety by Effectively, Efficiently, and Safely Repairing Vehicles Right the First Time, Every Time
  • Effectively utilizes manufacturer recommended diagnosis and repair processes.
  • Promptly seeks clarification and/or management input, if Client concern, objective, or correct course of action is unclear.
  • Upon completion of repair, verifies that the concern has been resolved; communicates clearly the cause and all steps taken to correct the concern.
  • Consistently and actively maintains solid working knowledge of, and ensures documentation and procedures comply with, Company, Manufacturer, local, state, and federal policies, procedures and regulations, which pertain to the sale and service of new and pre-owned vehicles; consistently demonstrates passion for continued learning regarding brand-specific knowledge.
  • Consistently, effectively, and efficiently locates, reads, analyzes, interprets, understands, and successfully performs work based upon complex technical documents.

Effectively and Efficiently Achieves Proficiency Rate
  • Consistently participates in determination of personal performance targets; sets challenging goals.
  • Organizes work and work tools to minimize damage and/or loss.
  • Required to successfully pass and remain current on all certification testing.


Qualifications
  • High school graduate or equivalent; two (2) years' related and progressively responsible automotive retailer, brand-specific service technician experience preferred; Technical School Diploma and Automotive Service Excellence (ASE) certification preferred.
  • Required: Current California Driver License with satisfactory Department of Motor Vehicle driving record

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