Field Application Engineer

Concurrent Technologies

$100K — $120K *
Telecommunications & Hardware
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in customer-facing roles
  • Strong background in embedded engineering
  • Proven experience in pre- and post-sales support
  • Expertise in VPX technologies and ecosystem
  • Technical proficiency in Linux, Windows, and VxWorks
  • Experience in embedded system assembly and integration
  • Ability to work effectively in a fast-paced environment.

Responsibilities

  • Provide expert technical support to customers in person
  • Lead and mentor application engineering team members
  • Interface with project managers and engineering teams
  • Define and implement solutions for client needs
  • Ensure prompt and efficient technical assistance
  • Stay commercially aware and customer-focused during interactions
  • Travel to customer sites on short notice when needed.

Benefits

  • Health, life, and disability insurance
  • Principal 401K plan
  • Flexible Spending Account
  • Health Reimbursement Account
  • 20 days of vacation plus 7 public holidays
  • 5 sick/personal days per year
  • Annual profit share bonus
  • Employee referral scheme
  • One paid volunteering day per year
  • Access to the YuLife wellbeing app.
Full Job Description
The Role
Reporting into the Technical Support Director, as a Field Application Engineer, you will be interfacing with our customers, project managers, and their engineering teams to assist in the definition and use of our solutions such as our single-board computers or systems.

You will also act as a team leader working closely with other application engineers to ensure that prompt and proper technical support is provided to our customers.
What will I be delivering?
This role will consist of two major functions:
  • Face-to-face customer support acting as a technical expert.
  • Team leader to help strengthen the team in our US office.


This is a fast-paced role where it is critical to be commercially aware as well as customer focused and will be an office-based role with travel to customer sites at short notice.
What's in it for me?
This is an excellent opportunity for a multi-skilled and experienced Field Application Engineer familiar with VPX technologies to join the successful team of Concurrent Inc and make a positive impact.
What do I need to bring with me? Demonstrated knowledge and experience
  • Previous experience working directly with customers.
  • High level knowledge of embedded engineering.
  • Pre- and post-sales customer support.
Technical skills and qualifications:
  • Technical knowledge of VPX and its ecosystem for deployable ruggedized systems.
  • Technical knowledge of Linux, Windows & VxWorks.
  • Embedded System assembly and integration.


Benefits for Working at Concurrent
  • Health, life, and disability insurance
  • Principal 401K plan
  • Flexible Spending Account
  • Health Reimbursement Account
  • 20 days' vacation + 7 public holidays
  • 5 sick/personal days per year
  • Annual profit share bonus
  • Employee referral scheme
  • One paid volunteering day per year
  • YuLife wellbeing app


Work Eligibility
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. To conform to U.S. Government export control regulations, applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State or Department of Commerce.

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