Willingness to work safely with hazardous materials
Capability to learn new robotic operating systems
Valid Driver License and clean driving record
Reliable vehicle for transporting equipment
Responsibilities
Install new equipment at customer sites
Conduct preventative maintenance on instruments
Troubleshoot and repair Hamilton equipment in the field
Perform root cause analysis on instrument failures
Commute regularly to customer sites, ensuring timely arrival
Benefits
Medical, dental, and vision insurance
Paid vacation and sick time
Disability insurance
401k plan
Tuition reimbursement
Commitment to sustainable design
Opportunities for professional growth
Full Job Description
Responsibilities
Hamilton Company is seeking a Field Service Engineer to support, repair, and maintain robotic instrumentation. The ideal candidate will work in the field and support the Greater LA area, while potentially traveling to San Diego or up to San Francisco for support as needed.
As a Field Service Engineer, you will be tasked with providing high quality customer support through instrument installation, maintenance and troubleshooting.
Responsibilities:
Responsible for new equipment installation.
Perform preventative maintenance.
Troubleshoot and repair Hamilton equipment.
Report problems and perform root cause analysis on instrument failures.
Regular commute to and from customer sites with ability to navigate within the region. Must follow traffic laws and correctly route themselves, ensuring on-time arrival at customer site.
Qualifications
A high desire for quality.
Demonstrated experience working in the field as well as corporate setting.
Ability to train non-technical personnel on highly technical material.
Ability and willingness to work in a safety conscious manner necessary due to potential hazardous chemicals and biologicals.
Ability to learn new robotic operating systems.
The FSE must possess and maintain a current, valid Driver License. Must successfully complete a motor vehicle history check.
Must have personal, reliable transportation with valid registration and insurance that can safely transport necessary equipment.
Education/Experience
Bachelor's degree in a related discipline from a regionally accredited, not-for-profit university required.
Demonstrated ability to troubleshoot electronics, electrical, mechanical, and computer systems.
Experience in technical field service and working with customers in the life science, clinical, or pharmaceutical field is preferred.
Experience in automation or similar field is required.
Being fluent in English, both written and spoken, is required.
Ability to lift, carry, push, pull or otherwise move approximately 60 lbs.
About Hamilton
Diverse portfolio of exciting and innovative design projects
Tremendous opportunities for professional growth
Commitment to sustainable design
Competitive Compensation
Excellent Benefit Package includes medical, dental, vision insurance, paid vacation time, paid sick time, disability insurance, 401k, tuition reimbursement and much more
Solid Stable Company
Drug free workplace
The base salary range for this position is $85,000 to $100,000 per annum. The final salary offer will be determined based on a variety of factors, including the candidate's relevant experience, specialized skills, and professional qualifications.
About Hamilton
The Hamilton Watch Company is a Swiss manufacturer of wristwatches based in Bienne, Switzerland. Founded in 1892 as an American firm, the Hamilton Watch Company ended American manufacture in 1969. Through a series of mergers and acquisitions, the Hamilton Watch Company eventually became integrated into the Swatch Group, the world's largest watch manufacturing and marketing conglomerate.
