5+ years in field operations/logistics, preferably in life sciences, environmental, or healthcare
2+ years managing distributed or mobile teams
Proven P&L ownership or budget management experience
Expertise in leading organizational change initiatives
Familiar with regulatory standards for sample collection
Strong analytical skills with operational systems
Excellent communication skills for translating priorities
Responsibilities
Recruit, onboard, and develop field collection staff
Establish performance standards and conduct regular reviews
Build scheduling systems to ensure workforce coverage
Oversee sample collection workflows adhering to SOPs
Monitor performance metrics and implement corrective actions
Partner with labs to ensure smooth sample transport and processing
Manage operational budget and track financial KPIs
Benefits
Opportunity to lead and influence field operations
Dynamic work environment with a focus on safety and improvement
Collaboration with cross-functional teams
Engagement in change management initiatives
Career growth within a science-driven organization
Full Job Description
Job Description
Field Logistics Manager
About the Role
We are seeking an experienced Field Logistics Manager to lead and scale our field sample collection operations. This role sits at the intersection of people leadership, financial accountability, and operational execution - ideal for someone who thrives in dynamic, science-driven environments and can drive consistency across distributed field teams.
Key Responsibilities
People & Personnel Management
Recruit, onboard, train, and develop field collection staff across multiple sites or regions
Build scheduling systems to ensure appropriate coverage, reduce overtime costs, and maintain compliance with labor regulations
Foster a culture of safety, accountability, and continuous improvement in the field
Field Sample Collection Operations
Oversee end-to-end sample collection workflows, ensuring adherence to SOPs, chain-of-custody protocols, and regulatory requirements
Monitor collection volumes, turnaround times, and quality metrics; implement corrective measures when KPIs fall outside acceptable ranges
Partner with laboratory operations and logistics teams to ensure samples are transported, logged, and processed without disruption
Maintain equipment inventory, calibration schedules, and supply chain for all field collection materials
P&L Oversight
Own the operational budget for the field logistics function, including labor, supplies, fleet, and third-party vendors
Track and report on cost-per-sample, labor utilization, and other financial KPIs on a regular cadence
Identify and execute cost reduction initiatives without compromising quality or compliance
Collaborate with finance and senior leadership on forecasting, variance analysis, and annual planning
Change Management & Process Improvement
Lead the rollout of new protocols, technologies, and operational structures across field teams
Develop and deliver change communication plans that build buy-in and minimize disruption
Use data and field feedback to identify process gaps; champion lean or continuous improvement initiatives
Act as a key liaison between corporate/central operations and frontline field staff during periods of organizational change
General Operations
Ensure compliance with all applicable regulatory standards
Maintain and improve field operations documentation including SOPs, training materials, and audit readiness resources
Manage vendor and contractor relationships supporting field logistics
Serve as an escalation point for operational issues, safety incidents, and client-impacting events
Qualifications
Qualifications
5+ years of experience in field operations, logistics, or collections-based services; life sciences, environmental, or healthcare preferred
2+ years of direct people management experience with distributed or mobile teams
Demonstrated P&L ownership or significant budget management responsibility
Proven ability to lead change initiatives across frontline workforces
Familiarity with regulatory environments governing sample collection or field services
Strong analytical skills; comfortable working with operational dashboards, scheduling tools, and LIMS or similar platforms
Excellent communication skills - able to translate corporate priorities into actionable direction for field staff
Willingness to travel to field sites as needed
Preferred
Bachelor's degree in operations management, life sciences, public health, or a related field
Experience with continuous improvement methodologies (Lean, Six Sigma)
Background in a high-volume, regulated industry (clinical diagnostics, environmental testing, occupational health)
Additional Information
About Eurofins Lancaster Laboratories
Eurofins Lancaster Laboratories is a leading contract research organization (CRO) providing analytical, research and testing services to clients in the pharmaceutical, biopharmaceutical, biotechnology, crop protection, chemical, food, environmental and consumer products industries. The company was founded in 1961 and has grown to become one of the largest CROs in the world, with over 50 locations in 20 countries. Eurofins Lancaster Laboratories is part of the Eurofins Scientific Group, a global leader in bioanalytical testing and laboratory services. The company's services include method development and validation, stability testing, quality control testing, and regulatory compliance support.
