Field Engineer
Location: Rouyn-Noranda
Work Arrangement: Hybrid with approximately 60% travel
What you'll do
⦿ Customer Engagement: Build and maintain strong relationships with customers from operational floor staff to management, regularly visiting sites to understand their needs and challenges.
⦿ Technical Support: Provide expert technical support for Hard Rock Mining equipment, including HPGR installations, by collecting and analyzing operating and wear data to drive performance improvements.
⦿ Field Operations: Conduct site visits, including shutdowns, to assist with equipment inspections, rebuilds, and 3D scanning for wear measurement and retrofit engineering.
⦿ Performance Analysis: Prepare detailed inspection reports and performance analyses, collaborating with service teams and management to recommend material trials and design modifications.
⦿ Inventory & Workflow Assistance: Support management with stock inventory forecasting and service shop workflow optimization for HPGR and other equipment.
⦿ Cross-functional Collaboration: Liaise with technology centers, product management, and aftermarket sales to align on strategic initiatives and equipment enhancements.
⦿ Travel Requirements: Expect approximately 60% travel, primarily to mining sites within a few hours' distance, with occasional international travel.
⦿ Safety First: Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world-class safety culture.
What you'll bring
Must-haves:
⦿ Bachelor's degree or Technical Diploma in Engineering or a relevant technical discipline, preferably with a focus on rotating equipment for mining or severe duty industries.
⦿ Minimum 3 years of technical or engineering experience, ideally with field service exposure in mining or industrial environments.
⦿ Strong mechanical aptitude with experience using inspection instruments and hand tools.
⦿ Proficiency in French language is required to effectively serve the territory and engage with customers.
Nice-to-haves:
⦿ Experience with slurry pump disassembly, evaluation, repair, and reassembly.
⦿ Certified Engineering Technologist, EIT, or P.Eng designation.
⦿ Bilingual French/English skills highly desirable.
⦿ Familiarity with ERP, manufacturing, and engineering design software.
⦿ Previous mining industry experience or heavy industrial background.
Benefits
⦿ Competitive pay
⦿ Career development and learning support
⦿ Access to global inclusion networks
⦿ Regional and team-specific benefits
⦿ Sharebuilder scheme
⦿ Wellness support for you and your family
⦿ Collaboration with global teams
⦿ Study support
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