Bachelor's degree in a health care-related field or equivalent experience; advanced degree preferred.
Surgical and/or OR support experience, preferably in the medical device field.
Excellent instructional and coaching abilities for diverse audiences.
Strong problem-solving and troubleshooting skills essential for technical support.
Robust organizational and prioritization skills are crucial for managing field activities.
Proficient in MS Office, particularly PowerPoint.
Responsibilities
Represent the company during device implantation, programming, and case follow-up.
Demonstrate in-depth knowledge of implanted medical devices and troubleshooting techniques.
Manage technical inquiries and develop solutions to problems.
Provide on-call support for surgical procedures and device reprogramming as needed.
Educate and train medical staff on product use and clinical applications.
Maintain clear communication with various functional teams and staff members.
Perform additional related duties as assigned.
Benefits
Remote, field-based role with flexible location.
Opportunity to engage directly with health care professionals and enhance clinical skills.
Extensive travel opportunities, allowing for diverse job experiences and networking.
Hands-on involvement with cutting-edge medical technology in the PNS industry.
Full Job Description
The primary objective of the Field Clinical Manager is to provide field-based clinical and technical training/support for the TalisMann and StimRouter Peripheral Nerve Stimulators (PNS). The candidate will be responsible for training health care professionals in the use of the medical devices and support associated surgical procedures; programming devices and providing technical expertise in the use of PNS products.
This is a remote, field based role. Preferred hubs: Washington, DC, Arlington, VA, Ashburn, VAWhat you'll be doing
Represents TalisMann and StimRouter PNS during implants, device programming, and follow-up on cases
Demonstrates expertise in all aspects of implanted medical devices, troubleshooting techniques, and support
Receives technical inquiries and researches solutions to questions or problems.
Provides on-call support as needed for surgeries, reprogramming, troubleshooting, follow-up, etc.
Educates and trains physicians, hospital personnel, office staff, and personnel on technical matters relating to products.
Maintain open, effective communication with all PNS functions, including Regulatory Assurance, Quality Assurance, and Product Development, as well as with employees
Perform other related duties as assigned or requested
Travel may be extensive, up to 75%, with two to three overnights a week
What you'll bring to the table
Bachelor's degree in a health care-related field or a four-year degree with health care/clinical experience. An advanced degree in health sciences or engineering is preferred
Surgical and/or OR support experience as a field clinical engineer, technical representative, technology trainer, or clinical trainer in the medical device field, preferred
Ability to communicate effectively and instruct/coach others on the use of products and clinical applications
Effective problem-solving and troubleshooting skills
Excellent organizational and prioritization skills
Solid MS Office skills, including PowerPoint
Apply now! Hit the "Apply" button to send us your resume and cover letter.
