Bachelor's degree in a health care-related field or a relevant four-year degree
Preferred advanced degree in health sciences or engineering
Surgical and/or OR support experience
Experience as a field clinical engineer or clinical trainer in medical devices
Strong communication skills for instructing and coaching
Effective problem-solving and troubleshooting abilities
Proficient in MS Office, particularly PowerPoint
Responsibilities
Represent TalisMann and StimRouter PNS during surgical implants and follow-ups
Demonstrate expertise in implanted medical devices and troubleshooting
Address technical inquiries and find solutions
Provide on-call support for surgeries and device reprogramming
Educate healthcare professionals on technical product matters
Maintain communication with all PNS functions, including Regulatory and Quality Assurance
Perform related duties as assigned or requested
Travel extensively, up to 75%, with frequent overnight stays
Benefits
Remote, field-based role with flexible work environment
Opportunity to work with innovative medical device technology
Engagement with healthcare professionals in a training capacity
Potential for career advancement in the medical device industry
Supportive team environment with open communication
Full Job Description
The primary objective of the Field Clinical Manager is to provide field-based clinical and technical training/support for the TalisMann and StimRouter Peripheral Nerve Stimulators (PNS). The candidate will be responsible for training health care professionals in the use of the medical devices and support associated surgical procedures; programming devices and providing technical expertise in the use of PNS products.
This is a remote, field based role. Preferred hubs: Washington, DC, Arlington, VA, Ashburn, VAWhat you'll be doing
Represents TalisMann and StimRouter PNS during implants, device programming, and follow-up on cases
Demonstrates expertise in all aspects of implanted medical devices, troubleshooting techniques, and support
Receives technical inquiries and researches solutions to questions or problems.
Provides on-call support as needed for surgeries, reprogramming, troubleshooting, follow-up, etc.
Educates and trains physicians, hospital personnel, office staff, and personnel on technical matters relating to products.
Maintain open, effective communication with all PNS functions, including Regulatory Assurance, Quality Assurance, and Product Development, as well as with employees
Perform other related duties as assigned or requested
Travel may be extensive, up to 75%, with two to three overnights a week
What you'll bring to the table
Bachelor's degree in a health care-related field or a four-year degree with health care/clinical experience. An advanced degree in health sciences or engineering is preferred
Surgical and/or OR support experience as a field clinical engineer, technical representative, technology trainer, or clinical trainer in the medical device field, preferred
Ability to communicate effectively and instruct/coach others on the use of products and clinical applications
Effective problem-solving and troubleshooting skills
Excellent organizational and prioritization skills
Solid MS Office skills, including PowerPoint
Are you the top talent we are looking for?
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