Job DescriptionField Applications Engineer (Fluid Dispensing)OverviewWe are looking for an experienced Field Applications Engineer, Fluid Dispensing to join Axxon, part of Mycronic's High Volume Division. This is an exciting time to join our team!
Axxon is a leading global provider of precision dispensing and conformal coating solutions for electronics manufacturing. Axxon develops advanced automation systems that support manufacturers across industries including consumer electronics, automotive, semiconductors, medical devices, and telecommunications.
The Field Applications Engineer, Fluid Dispensing serves as a key customer-facing technical expert, supporting demonstrations, system buyoffs, process development, and troubleshooting. In this role, you will work closely with customers throughout the entire engagement cycle-providing pre-sales technical support, leading machine demonstrations and buyoffs, and delivering post-sales assistance that ensures successful system performance.
In addition, you will play a critical role in diagnosing and resolving machine issues, offering higher-level process guidance, and building strong relationships with customers by helping them achieve optimal results with our fluid dispensing technologies. This position is located in Milwaukee, WI.
Key Responsibilities- Handles customer day-to-day calls and Communication via email, phone, and if required in-person
- Provides post-sales process and system support
- Troubleshoots machine issues over the phone or on the customer floor
- Assists in process optimization at customer site or over the phone or email
- Interacts with the overseas factory to solve machine issues
- Conducts system demos at the office either with the customer present or by processing parts and returning finished parts with a detailed report
- Develops and optimizes applications that effectively accomplish client objectives and user needs
- Acts as a technical advisor to Sales and Service groups
- Interacts with the overseas factory to solve machine issues and discuss new projects requirements
- Demonstrates systems and communicates with customers at tradeshows
- Provides contributions to the system manuals and other forms of documentation
- Acts as a resource for the sales team during customer meetings
- Communicates with customers verbally and via email to understand the new project requirements
- Prepares system configurations to be quoted
- Collects feedback opportunities for hardware and software improvements
Experience and Qualifications- Bachelor's degree in a technical field such as Engineering, Chemistry or Computer Engineering or related field preferred
- 2-3 years of fluid applications/process engineering or field where interacting with customers in technical projects preferred
- Industry-specific experience and familiarity in Conformal Coating or SMT processes
- Experience in working with chemicals and solvents preferred
- Understanding of basic electronics to be used during troubleshooting
- Strong customer service, sales, and marketing experience skills
We offer a competitive total rewards package designed to support your financial well-being, professional development, and overall peace of mind including:
- Competitive base salary range of $78,000-$85,000 annually, targeted to reflect experience, technical expertise, and regional market value
- Participation in an annual short-term incentive (bonus) program designed to reward operational milestones, strategic accomplishments, and company performance
- Comprehensive Blue Cross Blue Shield medical plans complemented by robust dental and vision options to ensure complete health and wellness coverage for you and your family
- Full employer coverage for life insurance as well as short-term and long-term disability, delivering peace of mind and complete financial security against unexpected life events
- Access to a broad suite of optional supplemental insurance and lifestyle benefits, allowing you to customize your coverage to suit your family's evolving needs
- Retirement growth with a dedicated 401(k) savings program featuring a generous 5% company match to help accelerate your long-term wealth creation
- Tuition reimbursement program offering financial support toward advanced degrees, professional certifications, and targeted executive development to power your ongoing career trajectory
- 12 paid annual company holidays alongside dedicated vacation and sick time, empowering you to rest, recharge, and maintain work-life balance
Responsibilities- Handles customer day-to-day calls and Communication via email, phone, and if required in-person
- Provides post-sales process and system support
- Troubleshoots machine issues over the phone or on the customer floor
- Assists in process optimization at customer site or over the phone or email
- Interacts with the overseas factory to solve machine issues
- Conducts system demos at the office either with the customer present or by processing parts and returning finished parts with a detailed report
- Develops and optimizes applications that effectively accomplish client objectives and user needs
- Acts as a technical advisor to Sales and Service groups
- Interacts with the overseas factory to solve machine issues and discuss new projects requirements
- Demonstrates systems and communicates with customers at tradeshows
- Provides contributions to the system manuals and other forms of documentation
- Acts as a resource for the sales team during customer meetings
- Communicates with customers verbally and via email to understand the new project requirements
- Prepares system configurations to be quoted
- Collects feedback opportunities for hardware and software improvements
Qualifications- Bachelor's degree in a technical field such as Engineering, Chemistry or Computer Engineering or related field preferred
- 2-3 years of fluid applications/process engineering or field where interacting with customers in technical projects preferred
- Industry-specific experience and familiarity in Conformal Coating or SMT processes
- Experience in working with chemicals and solvents preferred
- Understanding of basic electronics to be used during troubleshooting
- Strong customer service, sales, and marketing experience skills
