About the opportunity This position will be dedicated to supporting QIAGEN Digital PCR instruments and chemistries through instrument installations, customer training, troubleshooting, demonstrations, and pre- and post-sales technical support within the assigned territory.
Your profile - Bachelor's degree in biological sciences or related field; advanced degree preferred.
- 3-5 years of relevant laboratory, technical sales, or field-based customer support experience. 2+ years of hands-on digital PCR experience.
- Experience with qPCR assay design; dPCR assay design experience preferred.
- Strong molecular biology expertise, including PCR/qPCR/dPCR, DNA/RNA purification, and genomics workflows.
- Strong communication, technical training, and customer-facing skills.
- Previous customer-facing experience, with the ability to build relationships and engage in scientific discussions, is highly desirable.
- CRM/Salesforce experience preferred.
- Ability to build strong customer relationships and engage in scientific discussions.
- Ability to understand customer workflows and recommend appropriate QIAGEN solutions.
- Strong troubleshooting and problem-solving skills across onsite and remote support.
- Organized, self-directed, and able to collaborate effectively with sales, service, and other internal teams.
- Ability to travel approximately 70-80%, typically 3-4 days per week.
- Territory - Southern California, Nevada, Arizona, Utah, Wyoming, New Mexico (Ideally based in Southern California).
The estimated base salary range for this position is $100,000 - $120,000. Compensation will be based on the candidate's experience, skills, geographic location, and other job-related factors. In addition to base salary, we offer a total compensation package that includes a bonus plan and generous benefits.
What we offer - Internal Academy (QIALearn)
- Employee Assistance Program
- Hybrid work (conditional to your role)
