Field Application Engineer

Field Application Engineer OMRON Automation Americas is seeking a technically versatile, commercially minded, and innovative Field Application Engineer (FAE) to help customers solve complex industrial automation challenges and accelerate the adoption of OMRON technologies. The Field Application Engineer serves as a trusted technical advisor to customers, sales teams, and channel partners by combining broad industrial automation expertise with a strong understanding of customer applications, business objectives, and industry challenges. The ideal candidate is passionate about technology, enjoys solving difficult problems, and thrives in an environment that encourages creativity, collaboration, and continuous learning. This individual will go beyond traditional technical support to proactively identify opportunities, develop innovative solutions, and demonstrate how OMRON technology can deliver measurable customer value. Success in this role requires the ability to understand both the technical and commercial aspects of customer challenges, translate requirements into practical automation solutions, and collaborate across teams to drive customer success and business growth. RESPONSIBILITIES: 1 Technical Expertise & Application Engineering Develop and maintain strong technical competency across multiple industrial automation technologies, including PLCs, motion control, robotics, machine vision, sensing, safety, industrial networks, and software. Apply broad technical knowledge to design, develop, and recommend integrated automation solutions that address customer requirements. Understand complex machine and manufacturing applications, identify technical challenges, and recommend effective solutions. Provide hands-on technical expertise through product demonstrations, proof-of-concept development, application testing, programming, and troubleshooting. Support customers and partners throughout the solution development process, from initial concept and technology selection through implementation. Continuously expand technical capabilities to stay current with emerging technologies, industry trends, and OMRON product innovations. 2 Commercial Awareness & Sales Partnership Partner closely with OMRON sales teams and channel partners to identify, develop, and advance sales opportunities. Understand customer business objectives, operational challenges, and investment priorities to align technical solutions with measurable business value. Recognize opportunities to expand OMRON's presence within customer applications by introducing complementary technologies and integrated solutions. Effectively communicate the technical, operational, and financial benefits of proposed solutions to engineering, operations, and business stakeholders. Support strategic account development by building relationships with customer engineering teams and identifying future automation opportunities. Balance technical excellence with commercial considerations, including solution feasibility, cost, scalability, competitive differentiation, and customer return on investment. 3 Innovation & Customer Problem Solving Take initiative to identify customer challenges and develop creative, practical solutions using OMRON technologies. Demonstrate curiosity and a willingness to explore new technologies, applications, and approaches to solving problems. Develop proof-of-concept solutions, application examples, reusable software, and technical tools that accelerate customer adoption and improve engineering efficiency. Look beyond individual products to identify opportunities for integrated solutions that create differentiated customer value. Collaborate with other engineers, product management, and development teams to address complex application challenges and expand OMRON's solution capabilities. Share successful applications, innovative approaches, and technical knowledge across the organization to improve team effectiveness and create repeatable business opportunities. 4 Customer Engagement & Collaboration Establish trusted relationships with customers by demonstrating technical credibility, responsiveness, and a genuine commitment to their success. Engage directly with customer engineers and technical decision-makers to understand applications, diagnose challenges, and develop solutions. Collaborate effectively with Sales, Product Management, Engineering, Services, and other internal teams to deliver a positive customer experience. Communicate complex technical concepts clearly to audiences with varying levels of technical expertise. Provide technical training, application guidance, and knowledge sharing to customers, distributors, and internal teams. Represent OMRON professionally while demonstrating a collaborative, proactive, and customer-focused approach. EDUCATION, EXPERIENCE AND CERTIFCATIONS: Education: Bachelor's Degree in Engineering or Engineering Technology or Relevant Experience in Automation (e.g., EE / Mechatronics / Industrial / Mechanical / Vision) Experience: 2 to 5 years' experience supporting automation products. KNOWLEDGE, SKILLS AND ABILITIES - The responsibilities listed below are representative, but not all inclusive of the knowledge, skill, and/or ability necessary to satisfactorily and successfully perform the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Technical Abilities: Extensive experience in automation products involving Safety, Servo and Motion control, PLCs, etc. Extensive experience in common network protocols: Ethernet/IP, EtherCAT, Modbus TCP/IP, PROFINET, etc. Knowledge of Robotic script language, industrial motion control, robot programming, and integration of manufacturing systems. Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint). Behavioral Profile: Ability to display leadership characteristics and able to motivate other individuals. Ability to share detailed technical information in an easy to understand manner working in a consultative manner with customers. Ability to use current CRM. Energetic, passionate, focused and a highly motivated self-starter. Strong relationship builder and a strong personal desire to win. Ability to multi-task and work cross-functionally with strong organizational skills. Team player mentality but able to work independently as required. Strong interpersonal, listening, questioning and communication skills (written and oral). QUALIFICATION REQUIREMENTS - The requirements listed below are representative of the physical and environmental factors the job holder will encounter. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Physical Requirements: While performing the responsibilities of the job, the employee is often required to talk, hear at normal speaking levels, sit and use their hands and fingers to type, handle or feel, including repetitive motions with the wrists, hands and fingers. Activities include extended periods of sitting, standing and walking. Traveling to visit customers may require continued walking, up to a mile in distance at a time. Environmental Factors: While performing the duties of this job, the employee is exposure to manufacturing environments, factories, mills, office, mines and treatment plants. Environments will vary depending on the customer you are visiting. Other Requirements: A deemed Export License may be required. Travel Requirements: Ability to travel up to 50% Conclusion - This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. But, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. The annual salary range for this role is $00,000 - $00,000 a year, however, base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. This position is also eligible for an annual performance-based bonus program. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience. A summary of benefits available for this position can be found by clicking the link below and scrolling to the bottom of the page: Career Site Don't meet every single requirement? Studies have shown people are less likely to apply to jobs unless they meet every single qualification. At Omron, we are dedicated to building an inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.