World Wide Technology

Federal Program Manager

World Wide Technology$170K — $184K *
Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; Master's preferred
  • 10+ years experience in consulting or program management
  • 3-5 years experience in government services and contracting
  • Experience managing IT engineering and technical staff in government
  • Ability to obtain and maintain government security clearance
  • PMP certification preferred

Responsibilities

  • Develop and execute strategies for Air Force services programs
  • Build relationships with cross-functional teams
  • Manage and mentor on-site and virtual resources
  • Lead delivery of successful service engagements
  • Identify new staffing opportunities within client environments
  • Drive excellence in virtual service delivery teams
  • Develop client communications and QBRs

Benefits

  • Health, Dental, and Vision Care
  • Onsite Health Centers
  • Employee Assistance Program
  • Wellness program
  • Competitive pay
  • 401k Plan with Company Matching
  • Tuition Reimbursement
  • 20 days PTO annually plus holidays
  • Parental and Military leave
  • Nursing Mothers Benefits
  • Employee Discount Program
Full Job Description
Education & Experience
  • Bachelor's degree in a related field required; Master's preferred.
  • Minimum of 10 years' experience in consulting, or program management.
  • Minimum of 3-5 years' experience in government services and contracting.
  • Prior experience managing IT engineering and technical staff in a government environment.
  • Ability to obtain and maintain government security clearance.
  • PMP certification preferred

Knowledge, Skills, and Abilities
  • Strong leadership, initiative, and business acumen.
  • Excellent written and verbal communication skills at all levels, including executive.
  • Ability to work independently and as part of a high-performing, cross-functional team.
  • Proven ability to monitor and manage project financials and reporting.
  • Strong technical background in Government Contracting, IT services, consulting, and advisory.
  • Demonstrated ability to collaborate and influence across sales, services, delivery, finance, clients, and partners.

Want to learn more about Government Services? Check us out on our platform:

https://www.wwt.com/public-sector

https://www.wwt.com/government-services

Preferred locations: San Antonio, TX

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $170,000 to $184,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
  • Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
  • Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
  • Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
  • Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

If you have any questions or concerns about this posting, please email [email protected].

What will you be doing?

WWT is seeking a Senior Federal Program Manager to be responsible for the overall leadership, delivery, and strategic growth of Air Force services programs located in San Antonio, TX.

Key Responsibilities

Strategic Leadership & Engagement
  • Develop and execute strategies for AF services programs, including capacity planning, training, and process improvement.
  • Build and foster relationships with cross-functional teams (account managers, architects, resource management, sales, analysts, etc.).
  • Assume ownership of all business within assigned programs, managing and mentoring on-site and virtual resources.
  • Lead delivery of successful AF services engagements, ensuring collaboration, risk management, and operational oversight.
  • Grow the staffing business by identifying new opportunities and understanding client environments and initiatives.

Program & Delivery Management
  • Lead virtual service delivery teams, driving excellence in outcomes, continuous improvement, and efficiencies.
  • Collaborate with sales, finance, operations, and IT leaders to deliver quality and value to clients.
  • Serve as escalation point and executive single point of contact (SPOC) for service-delivery issues.
  • Advise sales teams on services strategy, planning, and targeted campaigns to grow services within accounts.
  • Support creation of Statements of Work (SOW), customer pitches, and presentations.
  • Review and understand contract requirements, RFIs/RFPs, modifications, and extensions.

Financial Stewardship
  • Meet and exceed financial performance goals across assigned programs.
  • Manage overall financial forecasting, and attainment.
  • Monitor and manage risks, issues, and financial metrics, leading teams to achieve goals.
  • Ensure timely and accurate submission of administrative reports (timecards, status, rosters, rates, partner information).

Client Relationship & Support
  • Develop client QBRs, monthly service reviews, and ongoing communications to highlight value and achievements.
  • Establish strategic advisor relationships with client executives and facilitate executive steering committees.
  • Serve as overall executive SPOC to clients for all service-related issues and escalations.

People Management
  • Manage direct reports and coordinate geographically dispersed, multifunctional teams.
  • Onboard, mentor, and offboard resources; coach for career development and utilization.
  • Advocate and teach organizational values, frameworks, and business practices.
  • Conduct regular meetings, communications, and one-on-ones with staff.

About World Wide Technology

World Wide Technology (WWT) is a technology solution provider that offers a wide range of services to businesses and organizations. The company was founded in 1990 and is headquartered in Maryland Heights, Missouri. WWT provides a variety of services, including consulting, design, integration, and managed services. The company has a strong focus on innovation and has been recognized for its efforts in this area. WWT has partnerships with many leading technology companies, including Cisco, Dell, and Microsoft. The company has a global presence, with offices in the United States, Europe, and Asia.
Learn more about World Wide Technology
Size
7,000 employees
Industry
Founded
1990

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