Facility Program Manager- Anticoagulation

Summary

Serves as the Pharmacy Supervisor, Facility Program Manager, and Clinical Pharmacist Practitioner (CPP) in the Anticoagulation Clinic at the Minneapolis VA Health Care System (MVAHCS). The incumbent is a licensed pharmacist, preferably with a Pharm.D. or equivalent experience, who will be responsible for overseeing clinical anticoagulation pharmacy programs and implementing safe, effective medication management services to improve patient outcomes.

Duties

Help

Total Rewards of a Allied Health Professional

Program management responsibilities include managing all aspects of the anticoagulation program at the Minneapolis VA HCS, including but not limited to policy development, coordination of staff scheduling/education, implementing process changes to improve patient care, attend local/VISN/national meetings assigned, and be a point of contact for all anticoagulation related items. The position requires knowledge and skill in using databases, query tools and analytics for quality improvement initiatives. This role collaborates with multidisciplinary teams, including pharmacy leadership, administrative staff, and facility leadership, to guide and evaluate the anticoagulation program within the Minneapolis VA Health Care System (MVAHCS).

This position is a supervisory member of the pharmacy service, a core member of the pharmacy management team, and supervises anticoagulation CPPs and clinical pharmacy technicians. This manager reports directly to the Associate Chief of Pharmacy for Outpatient Operations and collaborates closely with all members of the pharmacy management team.

Pharmacy Supervisor: Responsible for the professional and administrative management of an assigned area in pharmacy service, to include budgetary execution. Such individuals have responsibilities for supervising multiple pharmacists and technicians. Manages people, maintains effective interdepartmental relations, and cooperates with other services to accomplish the medical facility's mission and goals. Develops performance standards, assures that the program area is compliant with all regulatory and accrediting body requirements, designs and implements orientation and training programs for staff, and develops and maintains systems to monitor the performance of staff activities. Develops policies and procedures relative to their assigned area.

Facility Program Manager: Manages all aspects of a distinct program to include policy development, quality resources and specialty functions unique to the program to optimize cost effectiveness (budget) and patient outcomes. Coordinates a single program area of a complex pharmacy operation, or multiple program areas within a facility to develop, organize, manage, and control complex pharmacy programs.

FUNCTIONS OR SCOPE OF ASSIGNED DUTIES: Activities include but are not limited to:

Administration/Supervisory (25-50%)

• Directly supervises all activities of the anticoagulation clinical team.
• Responsible for development, implementation, revision, and interpretation of pharmacy service policies and procedures, and assuring their compliance with Joint Commission standards and VACO directives & handbooks with a focus on areas related to direct patient care.
• Shares responsibility with other pharmacy management team members for the overall planning, operation and evaluation of the medication management services delivered to Veterans.
• Establishes program goals and develops the operational plans, procedures, and policies to achieve them.
• Shares responsibility for the establishment, revision, and adherence to the policies and procedures necessary to provide the efficient and effective delivery of medication management services.
• Interfaces with other health-care providers and administrators to ensure compliance with established pharmacy policies and procedures.

Facility Program Management (25-50%)

The incumbent will provide comprehensive anticoagulation oversight within Pharmacy Service and supporting all anticoagulation services within MVAHCS.

• Responsible for developing, organizing, coordinating and managing all pharmacy aspects of the anticoagulation program. This includes the ability to solve problems, coordinate and organize responsibilities to maximize outcomes in the program area. It also includes working with leadership to establish program goals and the development or adjustment of operational plans and procedures to achieve them.
• Assists with any updates or implementations of guidance documents, which could include policies, standard operating procedures, clinical guidance documents, or job aids.
• Identifies quality improvement initiatives to address issues related to anticoagulation medication safety, develops proposals for procedures to implement changes; identifies resources needed to affect change; assists in training of affected personnel; and helps establish monitoring methods to assess effectiveness of changes.
• Utilizes informatics resources to streamline anticoagulation stewardship efforts by identifying veterans on anticoagulants at risk for adverse or safety events.

Work Schedule: Full-Time, Monday through Friday, 07:30am - 4:00pm

Telework: If available, Ad-Hoc ONLY

Virtual: This is not a virtual position.

Functional Statement #: 000000

Recruitment/Relocation Incentives: Not authorized

Permanent Change of Station (PCS): Not authorized

Requirements

Help

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical evaluation/examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

***All qualifying experience you possess must be clearly described in your application package. We will not make assumptions when reviewing applications. Failure to demonstrate your experience in your resume may result in disqualification. It is strongly recommended that you write to each KSA in your application package.***

All requirements must be met at the time of the announcement closing.

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• English Language Proficiency: Pharmacists must be proficient in spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d)
• Education:
  
  • Graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited College or School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D.) degree. Verification of approved degree programs may be obtained from the Accreditation Council for Pharmacy Education, 20 North Clark Street, Suite 2500, Chicago, Illinois [redacted]; phone: [redacted], or through their Web site at: http://www.acpe-accredit.org/. (NOTE: Prior to 2005 ACPE accredited both baccalaureate and Doctor of Pharmacy terminal degree program. Today the sole degree is Doctor of Pharmacy.)
  • Graduates of foreign pharmacy degree programs meet the educational requirement if the graduate is able to provide proof of achieving the Foreign Pharmacy Graduate Examination Commission (FPGEC) Certification, which includes passing the Foreign Pharmacy Graduate Equivalency Examination (FPGEE) and the Test of English as a Foreign Language Internet-Based Test (TOEFL iBT).
• Licensure: Full, current and unrestricted license to practice pharmacy in a State, Territory, Commonwealth of the United States (i.e., Puerto Rico), or the District of Columbia.

NOTE: Individuals who have or have had multiple licenses and had any such license revoked for professional misconduct, professional incompetence or substandard care, or who surrendered such license after receiving written notice of potential termination of such license by the State for professional misconduct, professional incompetence, or substandard care, are not eligible for appointment to the position unless such revoked or surrendered license is fully restored (38 U.S.C. a7 7402(f)). Effective November 30, 1999, this is a requirement for employment. This requirement does not apply to licensed pharmacists on VA rolls as of that date, provided they maintain continuous appointment and are not disqualified for employment by any subsequent revocations or voluntary surrenders of State license, registration or certification.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations:

GS-13 Facility Program Manager

• Experience: In addition to the GS-12 requirements, must have 1 year of experience equivalent to the next lower grade level, GS-12. The GS-12 requirements include:
  
  • Knowledge of professional pharmacy practice.
  • Communicate orally and in writing to both patients and health care staff.
  • Knowledge of laws, regulations, and accreditation standards related to the distribution and control of scheduled and non-scheduled drugs and pharmacy security.
  • Skill in monitoring and assessing the outcome of drug therapies, including physical assessment and interpretation of laboratory and other diagnostic parameters. AND
• Knowledge, Skills, and Abilities (KSAs): Pharmacists assigned to this position must demonstrate the following KSAs:
  
  • Ability to communicate orally and in writing to persuade and influence clinical and management decisions.
  • Expert understanding of regulatory and quality standards for their program area.
  • Ability to solve problems, coordinate and organize responsibilities to maximize outcomes in their program area or area of clinical expertise.
  • Expert knowledge of a specialized area of clinical pharmacy practice or specialty area of pharmacy.
  • Advanced skill in monitoring and assessing the outcome of drug therapies, including physical assessment and interpretation of laboratory and other diagnostic parameters.

Creditable Experience:

(1) Knowledge of Professional Pharmacy Practices. To be creditable, the experience must have demonstrated the use of knowledge, skills, and abilities associated with professional pharmacy practice. Professional practice means paid/non-paid employment as a professional or unlicensed graduate pharmacist as defined by the appropriate licensing board.

(2) Residency and Fellowship Training. Residency and fellowship training programs in a specialized area of clinical pharmacy practice may be substituted for creditable experience on a year-for- year basis. The pharmacy residency program must be accredited by the American Society of Health- System Pharmacists (ASHP). A fellowship program that is not accredited by the American College of Clinical Pharmacy (ACCP) will need to have comparable standards for experience to be creditable (Professional Standards Board refers to the Deputy Chief Consultant for Professional Practice for the determination).

(3) Quality of Experience. Qualifying experience must be at a level comparable to pharmacy experience at the next lower level. Experience as a Graduate Pharmacist is creditable provided the candidate was used as a professional pharmacist (under supervision) and subsequently passed the appropriate licensure examination.

(4) Part-time Experience. Part-time experience as a professional pharmacist is credited according to its relationship to the full-time workweek. For example, a pharmacist employed 20 hours a week, or on a 1/2-time basis, would receive 1 full-time workweek of credit for each 2 weeks of service.

Preferred Experience: Highly desirable candidates will have recent clinical and/or supervisory experience in a current or previous job that work with programs/data analytics specific to anticoagulation program management; advanced pharmacy degree (PharmD); PGY1 Pharmacy Practice Residency; PGY2 specialty residency or equivalent experience in the specialty applicable to this position.

Reference: For more informat