1+ years of experience as a Service Advisor/Writer in a dealership or independent shop
Strong customer service and communication skills
Ability to thrive in a fast-paced, high-volume environment
Valid driver's license and clean driving record
Responsibilities
Greet customers and guide them through the service process
Write accurate repair orders and clearly communicate service recommendations
Build trust and long-term customer relationships
Coordinate with technicians to ensure timely, high-quality repairs
Meet performance goals while delivering an excellent customer experience
Benefits
Medical, Dental, and Vision insurance
401(k) retirement plan (eligible after 90 days)
Paid training
Employee discounts
PTO: Earn 1.0 hour for every 40 hours worked
Highly productive shop with modern equipment and the newest technology
Full Job Description
We are Titus-Will Automotive Group, one of the largest dealership families in Tacoma, Olympia, Lakewood, and Parkland! We are currently looking for Service Advisors to join our incredible service departments in Tacoma. Ideal candidates will have at least 1 year of automotive experience.
This is an excellent opportunity for a motivated advisor looking for strong earning potential, a busy service drive, and long-term career growth within a stable, family-owned organization.
What We Offer
Compensation & Benefits
Pay Range: $75,000 - $150,000 per year (based on experience, performance, and qualifications)
Compensation Structure: Base salary plus performance-based incentives
Medical, Dental, and Vision insurance
401(k) retirement plan (eligible after 90 days)
Paid training
Employee discounts
PTO: Earn 1.0 hour for every 40 hours worked
Highly productive shop with modern equipment and the newest technology
More benefit details available here: https://tituswilljobs.com/service-advisor/service-advisor-additional-information/
Why You'll Love Working Here
Consistently busy, high-volume service department
Supportive leadership team that understands advisor workflow
Strong technician team and efficient shop processes
Family-owned company with many long-tenured employees and real advancement opportunities
What You'll Do
Greet customers and guide them through the service process
Write accurate repair orders and clearly communicate service recommendations
Build trust and long-term customer relationships
Coordinate with technicians to ensure timely, high-quality repairs
Meet performance goals while delivering an excellent customer experience
Qualifications
1+ years of experience as a Service Advisor/Writer in a dealership or independent shop
Strong customer service and communication skills
Ability to thrive in a fast-paced, high-volume environment
Valid driver's license and clean driving record
Visit www.tituswilljobs.com to view all current openings.
