2-4 years of experience in high-touch events or executive administrative support
Excellent attention to detail and communication skills
Strong organization and time management abilities
Proactive problem-solving approach
Sound judgment with sensitive information
Service-oriented mindset with confidence in communication
Responsibilities
Oversee the Executive Business Center's meeting rooms for executive briefings and events
Manage calendar and booking processes, resolving conflicts as needed
Prepare for meetings by understanding attendees and objectives
Collaborate with Sales and Agent Development on logistics
Serve as the main contact for booking requirements and space guidelines
Coordinate room setups and ensure smooth meeting operations
Refine the booking process to capture meeting needs accurately
Benefits
Flexible (unlimited) paid time off
Medical, dental, and vision benefits for employees and families
Life insurance and disability benefits
Retirement plan options based on employment location
Parental leave and fertility support
Complimentary lunch, snacks, and coffee
Discretionary benefit stipend for personal spending
Unique offerings like free alphorn lessons
Full Job Description
What you'll do
Oversee the Executive Business Center's four meeting rooms, keeping the space welcoming and ready for executive briefings, select internal meetings, and events.
Manage the calendar and booking process, resolving scheduling conflicts and coordinating overflow with the co-CEOs' EAs.
Prepare for each visit by understanding who's attending, the meeting objectives, and any room or hospitality needs.
Partner with Sales and Agent Development on meeting logistics, while hosts remain responsible for the customer experience end-to-end, including food and beverage orders.
Serve as the main internal contact for booking requirements and space guidelines, helping teams find alternative rooms when needed.
Coordinate room setup, resets, and onsite coverage, working with Workplace and IT to keep meetings running smoothly.
Refine the booking process to capture meeting needs up front and maintain an accurate calendar.
What you'll bring
2-4 years of experience in high-touch events, executive administrative support, premium hospitality, or customer facing environments.
Excellent attention to detail, verbal and written communication skills, and confidence working with C-level executives.
Strong organization and time management, with the ability to balance shifting agendas and competing priorities.
A calm, proactive approach to anticipating needs and solving problems.
Sound judgment and discretion with sensitive customer and executive information.
A warm, service-oriented approach and confidence in communicating space guidelines.
Our values
Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements.
What we offer
We want our benefits to reflect our values and offer the following to full-time employees:
Flexible (unlimited) paid time off
Medical, dental, and vision benefits for you and your family
Life insurance and disability benefits
Retirement plan dependent on country of employment
Parental leave
Fertility and family building benefits through Carrot
Lunch, as well as delicious snacks and coffee to keep you energized
Discretionary benefit stipend giving people the ability to spend where it matters most
Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
About Sierra Club
The Sierra Club is a nonprofit organization that promotes environmental conservation. It was founded in 1892 by John Muir and is one of the oldest and largest environmental organizations in the United States. The organization has over 3.8 million members and supporters and is dedicated to protecting the planet's natural resources and wildlife. The Sierra Club engages in a variety of activities, including lobbying for environmental legislation, organizing outdoor activities, and publishing a magazine. The organization is headquartered in Oakland, California.
