Event Services ManagerJob Reference Number: 43498
Employment Type: Full-Time
, Onsite
Segment: Dining & Events
Brand: Abigail-Kirsch
Location:Off Premise Catering
The Role at a glance:We are looking to add an experienced, motivated Event Services Manager to our Dining & Events team! As an Event Manager, you will have the opportunity to plan, direct, and coordinate catered events at top tri-state area venues.
What you'll be doing:- Act as the primary point of contact for clients, venues, and vendors throughout the planning process, including on-site management during setup, execution, and breakdown.
- Own event planning and execution after sales turnover, including the development of Banquet Event Orders (BEOs), timelines, floorplans, and production details.
- Develop clear and comprehensive Supervisor Packets and event paperwork for on-site staff, ensuring seamless communication and execution.
- Coordinate with internal departments (sales, culinary, warehouse, and staffing) and external vendors to ensure all event needs, rentals, and services are secured and operational.
- Support on-site captains by ensuring information is updated and accurate.
- Identify potential risks and challenges, developing contingency and emergency plans to ensure smooth operations.
- Lead client-facing production efforts, including site visits, walkthroughs, tastings, and operational planning.
- Monitor and resolve any guest or client issues during events, escalating and communicating resolutions as necessary.
- Conduct post-event evaluations, gather feedback, analyze outcomes, and identify opportunities for improvement.
- Collaborate with leadership (Director of Catering and other departments) to address operational challenges and develop solutions.
- Perform additional duties as assigned by the Director of Catering.
- Stay current with industry trends, technologies, and best practices to deliver exceptional, competitive events.
What we're looking for:Must-haves:
- 2 years experience in catering or hospitality event management preferred.
- Exceptional verbal and written communication skills.
- Strong organizational and problem-solving abilities, with the ability to anticipate challenges.
- Ability to manage multiple stakeholders and priorities simultaneously.
- Basic PC knowledge and comprehension (Outlook, Teams, Word & Excel)
Nice-to-haves:
- Bachelor's Degree in Management
Compensation Range$85,000-100,000/yr. dependent on experience #boost #LIGG1
Our Benefits:- Medical (FT Employees)
- Dental
- Vision
- Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
- Discount Program
- Commuter Benefits (Parking and Transit)
- EAP
- 401k
- Sick Time
- Holiday Pay (9 paid holidays)
- Tuition Reimbursement (FT Employees)
- Paid Time Off
Disclaimer: This job description can be revised by management as needed.
Current employees: please log into our system to apply
