ERP Program Manager

Spelman College

$95K — $115K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field or equivalent experience required; minimum four years of direct project management experience.
  • Familiarity with project management software tools, ideally in higher education settings.
  • Ability to manage multiple priorities and tasks effectively in dynamic environments.
  • Experience in facilitating cross-departmental communication and decision-making processes.
  • Strong interpersonal and negotiation skills, with a customer service orientation.

Responsibilities

  • Lead the Banner-to-Workday migration and coordinate ERP workstreams across various functional areas.
  • Manage the integrated program charter, including scope, budget, schedule, and quality plans.
  • Facilitate and document communication and meetings among diverse stakeholders.
  • Produce comprehensive program status reports and executive briefings.
  • Influence and negotiate effectively across competing priorities without relying on formal authority.

Benefits

  • Eligible for a hybrid work arrangement.
  • Full-time position with potential supervisory responsibilities.
  • Opportunity to work on a high-impact ERP modernization initiative.
  • Access to professional development and training in project management methodologies.
Full Job Description
Posting Details

Position Information
This position is contingent upon the availability of sufficient funding.

Position Title
ERP Program Manager

Position Summary

Responsible for providing program leadership and day-to-day coordination for Spelman College's enterprise resource planning (ERP) modernization initiative, including the migration from Ellucian Banner to Workday. The ERP Program Manager will coordinate the integrated work of campus leaders, functional offices, Enterprise Technology Services, implementation partners, and other vendors to support a successful transition. This position facilitates effective upward, downward, and lateral communication; organizes decision-making and issue resolution; and manages program scope, budget, schedule, quality, risks, dependencies, resources, and vendor performance. The role maintains the program's governance, plans, documentation, reporting, and controls from design and configuration through testing, deployment, stabilization, and closeout, while supporting Spelman's objective of adopting modem, effective business practices rather than recreating legacy Banner processes.

Essential Duties and Responsibilities
  • Provides program management leadership for the Banner-to-Workday migration and related ERP workstreams across Finance, Human Resources, Payroll, Student, data, integrations, reporting, security, testing, change management, and deployment.
  • Develops, maintains, and manages the integrated program charter, scope, work plan, budget, schedule, milestones, dependencies, resource plan, quality plan, risk register, issue log, decision log, and communications plan.
  • Facilitates effective upward, downward, and lateral communication among executive sponsors, the ERP Steering Committee, functional leaders, project teams, campus stakeholders, implementation partners, and vendors.
  • Plans and facilitates governance, steering committee, workstream, decision, risk, and status meetings; ensures the appropriate stakeholders participate and that agendas, materials, decisions, action items, owners, and due dates are documented and followed through to completion.
  • Produces clear, timely, audience-appropriate program status reports, dashboards, executive briefings, and escalations that communicate progress, decisions needed, budget status, risks, issues, dependencies, and readiness.
  • Influence without relying solely on formal authority; negotiate effectively; and manage competing priorities and deadlines.
  • Must possess excellent interpersonal, facilitation, leadership, teamwork, problem-solving, independent judgment, organization, written and verbal communication, time management, and presentation skills. Strong attention to detail, follow-through, discretion, and customer service are essential. Must be proficient with Microsoft Office Suite and project, portfolio, scheduling, collaboration, and reporting tools such as Microsoft Project, Smartsheet, or comparable applications.


DIMENSIONS AND SUPERVISORY RESPONSIBILITIES

This position may have supervisory responsibilities for one or more positions in the department. This does not include work study students.

Required Qualifications

Bachelor's degree from an accredited institution of higher education in a related field or an equivalent combination of relevant education and/or experience required, however a minimum of four (4) years of direct project management and leadership experience required. Must have experience with project management software tools, preferably in higher education. Must be able to adjust quickly to changing priorities and conditions and handle multiple. Must have the ability to influence and negotiate effectively. The ability to handle multiple tasks or projects at one time meeting assigned deadlines is essential.

Must have knowledge of project management methodology and familiarity with major project management approaches and tools. Possess excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills are required). Must possess strong attention to detail and follow up skills. Must possess strong customer service skills, phone and e-mail etiquette.

Ability to conduct extensive research for the purpose of problem solving and situation analysis. Must have intermediate skills and experience using Microsoft Office Suite (Word, Excel, and PowerPoint) and be internet savvy. Proficient with Microsoft Project, Smartsheet and other project management applications and programs associated with the position.

Preferred Qualifications
  • Two (2) years of in IT project management preferred.
  • Familiarity with agile project management techniques and experience developing project portfolios preferred.
  • Experience with project management software tools, preferably in higher education.
  • Program management and/or Workday implementation certification or training is a plus.


Certifications, Licenses, Restrictions

Project Management Professional Certification (PMP) Preferred

Physical Demands

While performing the duties of this job, the employee is regularly required to: sit, walk, use hands for computers and to move items, reach with hands and arms, and talk or hear. The employee is frequently required to stand: The employee is occasionally required to: stoop or kneel, or crouch and lift and/or move up to 15 pounds and sit. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

Shift
Days

% Travel Required
1% - 25%

Full Time/Part Time
Full-time

Work Location/Schedule:
This position is eligible for a hybrid work arrangement.

FLSA
Exempt

Number of Vacancies

Anticipated Candidate Start Date

Position End Date

Posting Detail Information

Posting Number
SC0949P

Posting Open Date
09/01/2026

Posting Closing Date

Open Until Filled
Yes

Special Instructions to Applicants

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