Epic System Analyst - Hospital Billing Claims
Boulder Community Health, Boulder, CO 80303

Full-Time Days, 40 hours per week.

$29.22 - $71.40 an hour - Salaried/Exempt
*Starting pay will be based on the candidate's experience, qualifications, and level hired into the role.

Boulder Community Health is seeking an The Systems Analyst - Epic is responsible for the analysis, design, implementation, education, support, and ongoing improvement of assigned Epic and related application software. The Systems Analyst - Epic will understand the functions and processes and the role of technology in customer departments at Boulder Community Health (BCH) and supported Epic Connect sites. This work will be done while maintaining and/or improving patient safety, quality, workflow, cost containment, and industry and vendor best practice. In addition, the Systems Analyst - Epic will support hospital initiatives, compliance, data for regulatory bodies and the viability of BCH.

Benefits:
• Health insurance, including a FREE employee-only option
• Dental and Vision insurance
• BCH paid Life Insurance; Spouse and Dependent Life Insurance plans
• Short-term and Long-term disability coverage
• Health and Dependent Care Flexible Spending Accounts
• Retirement plan with BCH matching contributions, and discretionary lump sum contribution
• Paid Time Off
• Education assistance program
• Voluntary Wellness programs, to include biometrics, wellness team challenges, and much more
• Staff Support Initiatives such as Sound Baths, Meditation, Massages, and Reiki
• Free one-on-one retirement planning sessions
• Employee Assistance Program offering 8 free, confidential counseling sessions for you and your family

Qualifications:
For all levels
• Bachelor's degree in Information Technology, Computer Science, or a Healthcare related field preferred. An equivalent combination of experience, education, and/or relevant IT/Healthcare certifications will be considered.
• Requires 3 years combined experience in healthcare billing: IT support, hospital or professional coding, follow-up and/or claims using the Epic EHR in a hospital or clinic setting

Level 1
• Demonstrated technical aptitude via standardized Sphinx exam required.
• Epic certification or accreditation for primary supported Application(s) required within 90-days of hire date.
• Up to two years of relevant healthcare or IT (Information Technology) experience preferred.

Level 2
• Demonstrated technical aptitude via standardized Sphinx exam required.
• Epic certification or accreditation for primary supported Application(s) required within 90-days of hire date.
• Additional Healthcare or IT Industry Certification preferred: AAHAM, HFMA, HIMSS, ITIL, RHIT, or PMP Certification. Other certifications to be considered for relevance as approved by the Director.
• Additional Epic Certification, Accreditation, Proficiency in related Application(s) preferred.
• One to five years of relevant healthcare IT application support experience required.
• Epic user or support experience preferred.
• Experience demonstrating a high level of efficiency using technology in a healthcare setting is required.
• Some experience assessing and developing Healthcare IT support documentation, including Knowledge Base, Status Report, Workflow Diagram, Tip Sheet, Policy/Procedure, and Key Decision documents and communication required.
• Participate in a minimum of one healthcare technology implementation/go-live or significant system upgrade required.
• Previous team or project leadership experience is required.

Level 3
• Demonstrated technical aptitude via standardized Sphinx exam required.
• Epic Certification or Accreditation for the primary supported application(s) required within 90-days of hire.
• Epic Core Analyst Badge and one additional Epic Badge, Certification, Accreditation, or Proficiency in a related specialty required within one year of hire.
• Additional Healthcare or IT Industry Certification strongly preferred: AAHAM, HFMA, HIMSS, ITIL, RHIT, or PMP Certification
• More than five years of Epic application support experience required.
• Experience demonstrating a high level of expertise in using technology in a healthcare setting is required.
• Experience in assessing and developing Healthcare IT support documentation, including Knowledge Base, Status Report, Workflow Diagram, Tip Sheet, Policy/Procedure, Quality Control and Key Decision documents and communication is required.
• Worked independently as an application coordinator on a minimum of three healthcare technology implementations / go-lives or significant system upgrades required.
• Previous team or project leadership is required.

Responsibilities
• Serve as the primary application support resource for end users, troubleshooting issues and resolving system-related concerns.
• Analyze operational and workflow needs and translate them into system solutions and enhancements.
• Configure, test, implement, and maintain Epic and integrated healthcare applications.
• Collaborate with clinical, operational, and technical teams to optimize workflows and ensure systems meet business needs.
• Plan, coordinate, and support technology implementation and optimization projects.
• Monitor project progress, communicate updates, and maintain project documentation.
• Provide ongoing application support, including system maintenance, security management, and issue tracking.
• Develop and maintain system documentation, policies, procedures, and user guides.
• Educate and train end users on supported applications and technology.
• Partner with vendors, stakeholders, and leadership to identify opportunities for system improvement and operational efficiency.
• Participate in system upgrades, testing, validation, and change management activities.
• Ensure compliance with organizational security, disaster recovery, and continuity planning requirements.

This position has no close date. Applications will be accepted until the position is filled.