Ability to identify and resolve problems while maintaining effective relationships under pressure.
Excellent communication skills across all organizational levels.
Responsibilities
Plan and integrate functions to support organizational goals.
Build effective relationships with managers, staff, physicians, customers, and suppliers.
Coordinate and track project assignments, priorities, and progress.
Identify and communicate project deliverables, milestones, and contingency plans.
Staff and manage projects to ensure deliverables are met and objectives are clear.
Monitor project performance metrics and notify stakeholders of issues affecting timelines.
Benefits
Comprehensive healthcare coverage.
Retirement savings plan with employer contributions.
Professional development opportunities.
Flexible work arrangements.
Employee wellness programs.
Full Job Description
Pay range:
Salary
$126,984.00 - $203,174.00
The Epic Manager is responsible for overall program management, leadership, and providing experience in delivering projects on time, within budget, and with high customer satisfaction. Project portfolio for management may include process/workflow design, systems implementation and integration, and internal process improvement initiatives.
Plan and integrate functions and services to support Overlake's goals and priorities.
Build effective working relationships throughout the organization with managers, staff, physicians, customers and suppliers.
Provides project coordination and tracking. Maintains project assignments, priorities, responsibilities, and tracks project progress, monitoring timelines and risk, mitigation plans and managing customer expectations. Monitors expenditures and reconciles discrepancies to budget and schedule. Maintains project files. Develops basic process maps.
Proactively identifies and communicates project deliverables, milestones, tasks, resources and contingency plans. Communicates major issues promptly to management, staff, and affected customer(s). Produces weekly/monthly status reports and maintains project dashboards.
Staffs and manages a project to ensure that the project deliverables are complete. Clearly assigns responsibility for tasks and decisions, setting clear objectives, measuring and monitoring progress and results, and coaching project staff in project related skills and methodologies.
Identifies, documents and monitors metrics for project performance; compiles, and manages to the data, and notifies stakeholders of problems/issues affecting timelines and resources.
Ideal candidate will have:
Strong project management background
Experience leading Epic teams through acquisitions and/or new clinic builds
Community Connect experience or leadership of multiple Epic implementations
Experience with ECSA and ODBA roles a plus
Experience managing multiple Epic application teams
Qualifications
Bachelor's degree required.
Three (3) years experience leading project teams is required. Five years of healthcare experience, Project Management experience and/or Epic Systems experience is preferred.
Strong skills and abilities in negotiation, quality analysis, project scoping, scheduling and budgeting required.
Demonstrated ability to identify and resolve problems or difficulties while retaining strong and effective working relationships staying calm and objective under the stress of deadlines and obstacles.
Must be able to communicate with individuals and groups representing all levels of the organization.
How much will this job pay?
Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certification or level of education. Job offers are determined based on a candidate's years of relevant experience and internal equity. If you have questions about Overlake's pay practices, employee benefits or the pay for a specific position, please contact [redacted]
About Overlake Medical Center & Clinics
Overlake Medical Center & Clinics is a nonprofit regional healthcare provider based in Bellevue, Washington. Overlake Medical Center is a 349-bed hospital located in Bellevue, Washington. The hospital is accredited by The Joint Commission and has received numerous awards and recognition for its clinical and operational excellence. Overlake Medical Center & Clinics offers a wide range of services including primary care, specialty care, emergency care, surgical services, cancer care, and more. The hospital is also home to a Level III trauma center and a Level III neonatal intensive care unit. Overlake Medical Center & Clinics is committed to providing high-quality, compassionate care to patients and their families.
