5+ years of relevant experience in a related field
Epic Ambulatory and/or Healthy Planet certification within 270 days of hire
Master's Degree or equivalent preferred
Experience in systems development lifecycle, including requirements gathering and design
Participation in multiple phases of an integrated system implementation
Responsibilities
Plan, design, test, implement, support, and analyze Epic applications
Recommend technical and procedural designs for new or revised applications
Consult with users to identify current operating procedures and define system requirements
Take ownership of resolution for product and implementation issues
Participate in risk assessment and assist in root cause analysis
Mentor less senior team members and model customer service excellence
Provide technical leadership for application systems and articulate recommendations to senior leadership
Drive growth in specialty by maintaining Epic certifications and ensuring compliance with competency requirements
Benefits
Full-time employment with a standard Monday to Friday schedule
Day shift hours from 8:00 a.m. to 5:00 p.m.
Opportunity for variable weekend work
Access to ongoing training and professional development
Mentorship opportunities within a collaborative team environment
Full Job Description
Job Summary
Responsible for responding to requests from users for new or modified systems. As a critical liaison between clinical and business operations, this role is responsible for configuring, maintaining, and optimizing Epic applications to improve patient care, streamline workflows, and ensure regulatory compliance. Consults with users to identify current operating procedures for single departmental changes, define system requirements, and determine programming and/or application functional requirements. Recommends and approves technical and procedural designs for new or revised applications, including system specifications and programming guidelines. Creates documentation to describe application changes for program development and corrections. Team members in this position are skilled, effective, and self-sufficient in working within a diverse technology portfolio, and regularly provide guidance and training to less experienced Epic Analysts.
Essential Functions
Responsible for the planning, design, testing, implementation, support and analysis of Epic applications.
Recommends technical and procedural designs for new or revised applications, including system specifications and programming guidelines.
Consults with users to identify current operating procedures for departmental changes, defines system requirements, identifies programming and output needs and develops designs to meet these needs. Also documents program development, logic, coding and corrections.
Takes ownership of resolution for product and/or implementation issues.
Participates in risk assessment, and assists in root cause analysis.
Provides mentorship to less senior team members, and is accountable as a role model for customer service excellence.
Provides forward-thinking technical leadership for application systems, and utilizing an understanding of both the current and future states of the technology is able define and articulate pros, cons and recommendations to senior leadership.
Participates in Epic upgrades, build activities, and change control processes.
Actively drives growth and development in area of specialty by attaining and maintaining Epic certifications and/or accreditations. Ensures strict compliance with the system‑wide Competency & Qualification Requirements Policy..
Qualifications
Required
Bachelor's Degree or equivalent
At least 5 years of relevant experience in a related field
Epic Ambulatory and/or Healthy Planet certification completed within 270 days of hire
Preferred
Master's Degree or equivalent
Epic Ambulatory and/or Healthy Planet certification completed upon hire
Relevant experience planning, design, testing, implementation, support and analysis of programs and software
Experience in systems development lifecycle, including requirements gathering and design
Participant in multiple phases of an integrated system implementation
Primary Location
SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids
Department Name
EHR Population Health - Corporate
Employment Type
Full time
Shift
Day (United States of America)
Weekly Scheduled Hours
40
Hours of Work
8:00 a.m. to 5:00 p.m.
Days Worked
Monday to Friday
Weekend Frequency
Variable weekends
CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
About Corewell Health
Corewell Health Careers
Joining Corewell Health presents an unparalleled opportunity to become part of a leading team of healthcare professionals dedicated to excellence. Corewell Health is renowned for its commitment to innovation, leadership, and providing superior healthcare services.
Explore Job Opportunities
Corewell Health is actively seeking talented individuals who are eager to contribute to a dynamic healthcare environment. The company offers a variety of job opportunities that cater to a range of skills and experiences. Whether you're a seasoned professional or a recent graduate, Corewell Health has a position that could be the perfect fit for your career ambitions.
Internship Programs
For those just starting their professional journey, Corewell Health provides robust internship programs designed to foster skills development and offer real-world experience in the healthcare industry. Internships at Corewell Health are a stepping stone to full-time employment and offer invaluable networking opportunities within the healthcare sector.
Growth and Development
Career growth is a cornerstone of employment at Corewell Health. The company supports its team members' professional development through comprehensive training programs, including leadership training and diversity training. These initiatives ensure that every team member has the tools and knowledge necessary to excel in their roles and advance within the company.
Benefits and Culture
Corewell Health is committed to creating a workplace culture that values diversity and inclusion. Employees enjoy a competitive package of benefits that supports both their professional and personal lives. The company's culture promotes teamwork and respect, making it an ideal environment for those who value collaboration and innovation.
Hiring Process
The hiring process at Corewell Health is designed to be transparent and efficient. Candidates are encouraged to submit a resume and may be invited for an interview to discuss their qualifications and career goals in more detail. Corewell Health values a thorough approach to ensure that all potential team members align with the company’s values and vision for the future.
Networking and Professional Development
Corewell Health believes in the power of networking and encourages its employees to engage with one another and the broader healthcare community. This engagement fosters a sense of community and collaboration, which is critical in the fast-paced world of healthcare.
Join the Team
Corewell Health is continuously looking for passionate, curious, and solution-driven individuals to join their ranks. Explore the open positions at Corewell Health by searching their Jobs and Careers page. Discover how your expertise and ambitions can contribute to the transformative work happening at Corewell Health.
Stay Connected
Keep up to date with the latest from Corewell Health by following their Careers Blog. Gain insights from insiders, learn more about the company culture, and stay informed about new job openings and company news.
Job Alert Emails
Personalize your subscription to receive job alerts and insider tips directly from Corewell Health. Tailor your preferences to see what exciting and rewarding opportunities await in the field of healthcare.
By joining Corewell Health, individuals are not just finding a job; they are stepping into a career filled with potential for growth, professional development, and the chance to make a significant impact in the healthcare industry.
