Associate's Degree from a technical school required; Bachelor's Degree preferred in a related field.
3 years of supervisory or project leadership experience required; 5 years preferred.
Experience managing diverse teams and directing work effectively.
5+ years of progressive experience in information security or related disciplines.
Working knowledge of security risk management and technology delivery processes.
Experience developing metrics and reporting for business and security decisions.
Relevant professional certification (CISSP, CISM, CRISC) is a plus.
Responsibilities
Lead and develop a team of security consulting professionals.
Manage consulting services to ensure timely and actionable security guidance.
Build trusted partnerships with business and technology leaders.
Enable informed decision-making by clearly explaining security risks and options.
Lead the development of meaningful security metrics and performance indicators.
Ensure reliable reporting practices and translate analysis into actionable insights.
Coordinate security expertise and establish clear responsibilities among stakeholders.
Benefits
Comprehensive benefits package for financial, health, and work/life balance.
On-demand pay program powered by Payactiv.
Discounts on various services and products.
Optional identity theft protection and home/auto insurance.
Traditional and Roth retirement options with contributions and matching.
Full Job Description
Job Summary
The Manager, Digital Services leads a team that helps business and technology partners make informed security decisions. This role is responsible for team development, consulting services, information security analytics, and continuous improvement.
The manager builds strong partnerships, promotes early security involvement in business initiatives, and ensures guidance is practical and aligned with organizational priorities. Working with information security leaders, the manager also oversees meaningful measures of security performance, risk, and business value.
Key Responsibilities
Lead and develop the team: Recruit, coach, and develop security consulting professionals. Establish clear expectations, manage performance, and foster collaboration and accountability.
Manage consulting services: Oversee intake, prioritization, staffing, and service quality to deliver timely, actionable security guidance.
Build trusted partnerships: Work with business and technology leaders to incorporate security considerations early in planning, projects, and technology adoption.
Enable informed decisions: Ensure recommendations clearly explain security risks, business impacts, available options, and recommended actions.
Lead security analytics and measurement: Partner with information security leaders to develop and maintain meaningful metrics, key performance indicators (KPIs), and key risk indicators (KRIs) that measure security effectiveness, track risk, and inform priorities.
Ensure reliable, actionable reporting: Establish consistent metric definitions, data quality expectations, and reporting practices. Translate analysis into clear insights for operational and executive audiences.
Coordinate security expertise: Connect stakeholders with appropriate specialists and establish clear responsibilities, handoffs, and escalation paths.
Improve team capabilities: Develop service plans, repeatable processes, and knowledge resources. Use automation and emerging technologies responsibly to improve effectiveness.
Manage resources and outcomes: Oversee assigned budgets and capacity. Measure service quality, stakeholder experience, risk reduction, and business value.
Support risk accountability: Ensure significant risks and exceptions are documented and routed to authorized decision-makers.
Qualifications
Required
Associate's Degree technical school
3 years of relevant supervisory, management, or project leadership experience
Preferred
Bachelor's Degree in information security, information technology, business, or a related field, or equivalent education and experience.
5 years of relevant supervisory, management or project leadership experience
Experience managing teams with disparate roles and focuses, and in directing the work of others
5+ of progressive experience in information security, security consulting, technology risk, or a related discipline.
Working knowledge of security risk management, security controls, and technology delivery processes.
Experience developing or managing metrics, KPIs, KRIs, or reporting used to support business and security decisions.
Relevant professional certification, such as CISSP, CISM, or CRISC.
Physical Demands
Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs
Waist to Waist > 5 lbs: Seldom up to 10 lbs
Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
Waist to Overhead > 5 lbs: Seldom up to 10 lbs
Bilateral Carry > 5 lbs: Seldom up to 10 lbs
Unilateral Carry > 5 lbs: Seldom up to 10 lbs
Pushing Force > 5 lbs: Seldom up to 10 lbs
Pulling Force > 5 lbs: Seldom up to 10 lbs
Sitting: Frequently
Standing: Occasionally
Walking: Occasionally
Forward Bend - Standing: Seldom
Forward Bend - Sitting: Occasionally
Trunk Rotation - Standing: Seldom
Trunk Rotation - Sitting: Occasionally
Reach - Above Shoulder: Seldom
Reach - at Shoulder or Below: Seldom
Handling: Occasionally
Forceful Grip > 5 lbs: Seldom
Forceful Pinch > 2 lbs: Seldom
Finger/Hand Dexterity: Frequently
How Corewell Health cares for you
Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more .
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
Optional identity theft protection, home and auto insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids
Department Name
Information Security Consulting - Corporate
Employment Type
Full time
Shift
Weekly Scheduled Hours
40
Hours of Work
8 a.m. to 5 p.m.
Days Worked
Monday to Friday
Weekend Frequency
N/A
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About Corewell Health
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