7+ years in Sales Engineering or customer-facing technical sales
Proven track record with $1M+ deals
Experience in demo building and presenting
Strong relationship-building skills with C-suite and technical leaders
Expertise in architecture and security discussions
Proficient in leveraging AI tools for technical sales
Experience in account growth and customer roadmap definition
Bachelor's Degree or equivalent experience, preferably in Computer Science
Responsibilities
Deeply understand a few key accounts and their business
Own the technical pre-sales process from scoping to demo
Coordinate with various teams to align on sales goals
Mentor the SE team and set standards for demos
Support accounts post-sale through launch and expansion
Share insights with Product leadership to inform roadmap
Benefits
Flexible (unlimited) paid time off
Comprehensive medical, dental, and vision benefits
Life insurance and disability coverage
Retirement plan options based on location
Parental leave and family-building benefits
Free lunch, snacks, and coffee
Discretionary benefit stipend
Unique offerings like free alphorn lessons
Full Job Description
What you'll do
Go deep on a few accounts. Learn each customer's business well enough that you could be wearing their badge in their hallways
Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra's incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle
Decide when to bring in Agent Development, Product, Security, Legal, and Sierra leaders, and what each of them needs to do. You keep everyone aimed at the same goal
Raise the bar for the SE team: mentor others, set standards for demos and pilots, and write the playbooks for Strategic deals and GTM processes
Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases
Share what you see across your largest accounts with Product leadership and inform roadmap
What you'll bring
7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
Experience in leading the sales process with Strategic customers with deal sizes of $1M+ consistently
Past experience in demo building, and presenting, and working with customers or clients in the GTM function
Strong experience in relationship-building with prospect stakeholders, including C-suite executives and technical leaders
Experience leading architecture, integration, and security discussions with enterprise architects, engineering leaders, and security teams
Ability to leverage AI tools efficiently as a regular part of your technical sales motion - discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it
Experience growing accounts past initial sale and defining customer roadmaps to facilitate growth
Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience
Even better...
Experience translating code, technical logic and user requirements to product and engineering requirements
Selling a technical AI product
Our values
Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements.
What we offer
We want our benefits to reflect our values and offer the following to full-time employees:
Flexible (unlimited) paid time off
Medical, dental, and vision benefits for you and your family
Life insurance and disability benefits
Retirement plan dependent on country of employment
Parental leave
Fertility and family building benefits through Carrot
Lunch, as well as delicious snacks and coffee to keep you energized
Discretionary benefit stipend giving people the ability to spend where it matters most
Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
About Sierra Club
The Sierra Club is a nonprofit organization that promotes environmental conservation. It was founded in 1892 by John Muir and is one of the oldest and largest environmental organizations in the United States. The organization has over 3.8 million members and supporters and is dedicated to protecting the planet's natural resources and wildlife. The Sierra Club engages in a variety of activities, including lobbying for environmental legislation, organizing outdoor activities, and publishing a magazine. The organization is headquartered in Oakland, California.
