5-10+ years of project management experience, focusing on SaaS implementation or Enterprise Professional Services.
Deep understanding of the HealthTech landscape, including EHR, PM, and RCM.
Proven ability to work cross-functionally and influence stakeholders without direct authority.
PMP Certification preferred; mastery of Agile, Waterfall, and Hybrid methodologies.
Bachelor's degree required; Master's degree or equivalent experience in Business or Healthcare Administration preferred.
Elite verbal and written communication skills for distilling complex technical issues into clear updates.
Responsibilities
Lead the full lifecycle of enterprise-level implementations from initiation to 'Go-Live'.
Manage large-scale project workstreams, including technical configuration and data conversion.
Establish and lead project steering committees, facilitating meetings with client C-suite.
Act as the primary contact across Sales, Product, Engineering, and Training teams to resolve bottlenecks.
Identify systemic gaps and implement process improvements to reduce 'Time-to-Value'.
Proactively identify and mitigate high-impact risks, developing contingency plans as needed.
Manage project scope and budgets to ensure high-quality delivery and profitability.
Benefits
Comprehensive medical, dental, and vision benefits with a company Health Savings Account contribution.
401(k) matching contribution of 50% on up to 6% of compensation, fully vested after one year.
Generous Paid Time Off and Paid Parental Leave programs.
Company-paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs.
Professional development opportunities, including tuition reimbursement and access to LinkedIn Learning.
Global presence with in-person collaboration opportunities; dog-friendly HQ and hybrid work options.
Weekly catered meals and wellness amenities at headquarters.
Full Job Description
Job Description Summary:
As an Enterprise Project Manager, you are the strategic lead for Modernizing Medicine's most complex, high-value customer implementations. This is a high-visibility role responsible for managing the end-to-end onboarding journey for large-scale healthcare organizations and multi-specialty practices. You will serve as the primary bridge between our internal cross-functional teams and the client's executive leadership, ensuring that our software solutions are deployed with precision, driving immediate clinical and operational value.
Role & Responsibilities Strategic Implementation & Governance
Full-Lifecycle Leadership: Lead the initiation, planning, execution, and closing of enterprise-level implementations, ensuring a seamless transition from Sales handoff to "Go-Live" and ultimate handoff to Support/Customer Success.
Complex Orchestration: Manage large-scale project workstreams including technical configuration, data conversion, 3rd-party integrations (interoperability), and specialized clinical workflow training.
Governance Framework: Establish and lead project steering committees; facilitate high-stakes meetings with client C-suite (COO, CTO, CIO, CEO) to align on KPIs and success criteria.
Cross-Functional Collaboration
Internal Synergy: Act as the point of contact and bridge across Sales, Product, Engineering, and Training teams to resolve bottlenecks and ensure resource alignment.
Process Advocacy: Follow and contribute to the EPMO playbook by identifying systemic gaps and implementing process improvements that reduce "Time-to-Value."
Risk & Financial Management
Advanced Risk Mitigation: Proactively identify and resolve high-impact risks; develop contingency plans for complex data migrations or change-management resistance within client organizations.
Scope Control: Rigorously manage project scope and budgets, ensuring high-quality delivery while maintaining the profitability of the professional services engagement.
Skills & Qualifications:
Experience: 5-10+ years of project management experience, with an emphasis on SaaS implementation or Enterprise Professional Services.
Healthcare Expertise: Deep understanding of the HealthTech landscape (EHR, PM, RCM) is a significant plus. Familiarity with clinical workflows and regulatory requirements (HIPAA, MIPS/MACRA) is highly valued.
Collaboration: Proven ability to work cross-functionally and influence stakeholders without direct authority. You are a diplomat who can navigate complex needs and challenges.
Project Rigor: PMP Certification is highly preferred. Mastery of Agile, Waterfall, and Hybrid methodologies. Expertise in enterprise PM tools (e.g., Smartsheet, Jira, Salesforce, Cloud Coach).
Education: Bachelor's degree required; Master's degree or equivalent experience in Business or Healthcare Administration preferred.
Communication: Elite verbal and written communication skills; ability to distill complex technical hurdles into clear, actionable updates for executive leadership.
ModMed Benefits Highlight: At ModMed, we believe it's important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:
United States
Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
Generous Paid Time Off and Paid Parental Leave programs,
Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.
About Modernizing Medicine
Modernizing Medicine is a healthcare technology company that provides electronic medical record (EMR) systems and other software solutions for medical practices. The company was founded in 2010 and is headquartered in Boca Raton, Florida. Modernizing Medicine's flagship product is called EMA, which is an EMR system that uses artificial intelligence and machine learning to help physicians make more informed decisions. The company has received funding from a variety of sources, including Summit Partners, Sands Capital Ventures, and IBM Watson. Modernizing Medicine has been recognized as one of the fastest-growing companies in the United States by Inc. Magazine and Deloitte.
