Basic Qualifications Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent combination of education and relevant work experience, plus 2 years of relevant experience; or Master's degree.
CLEARANCE REQUIREMENTS:Department of Defense Secret security clearance is obtainable within a reasonable amount of time after hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.
Responsibilities for this Position
Support the integration, testing, and troubleshooting of software and hardware systems across Windows and Linux environments. Work with physical and virtual computers, basic networking, and installed software to help ensure systems operate as expected.
This position is approximately 80% laboratory integration and 20% fleet support.
PRIMARY RESPONSIBILITIES
Laboratory Integration — Approximately 80%
- Set up and configure computers, virtual machines, software, and network connections using established procedures.
- Assist with integrating system components and checking that they work together correctly.
- Perform testing, collect results, and document issues for engineering review.
- Troubleshoot hardware, software, and connectivity problems with support from engineers.
- Maintain system configuration records, test procedures, and technical documentation.
- Coordinate with developers, integrators, and product owners to support assigned tasks and schedules.
Fleet Support — Approximately 20%
- Assist customers and support personnel with system operation and troubleshooting.
- Collect information about reported issues and help reproduce them in the laboratory.
- Support testing of corrective actions and communicate results.
- Provide operating instructions and basic maintenance guidance.
KNOWLEDGE, SKILLS AND ABILITIES
- Working knowledge of Windows and/or Linux.
- Basic understanding of computer hardware, virtual machines, and networking.
- Ability to follow test procedures and troubleshoot technical issues.
- Ability to document work clearly and communicate with technical teams and customers.
- Ability to learn system components and understand how they work together.
- Ability to organize assigned work and support team schedules.
- Interest in using approved AI tools to improve technical work and documentation.
Salary NoteThis estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled.
Combined Salary RangeUSD $82,015.00 - USD $88,743.00 /Yr.
