M&T Bank Corporation

Engineering Senior Manager, Fraud Technologies

M&T Bank Corporation • $167K — $279K *
Finance & Insurance
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in enterprise fraud prevention and technology management.
  • Proven leadership in developing scalable and secure fraud technology solutions.
  • Expertise in AI, machine learning, and real-time transaction processing.
  • Strong background in Agile development practices.
  • Familiarity with modern development tools and languages.

Responsibilities

  • Lead and mentor engineering teams focused on fraud technology platforms.
  • Implement and enhance real-time fraud detection and monitoring capabilities.
  • Establish engineering standards and operational excellence across fraud solutions.
  • Drive talent development and employee engagement initiatives.
  • Manage vendor analyses and budget for multiple cost centers.

Benefits

  • Comprehensive health and wellness programs.
  • Retirement savings plans with company matching.
  • Professional development and training opportunities.
  • Flexible work arrangements and work-life balance initiatives.
  • Diversity and inclusion programs to foster a supportive workplace.
Full Job Description
Please apply if you have...
  • Extensive experience in enterprise fraud prevention, detection, investigation, and decisioning platforms.
  • Extensive experience leading engineering teams responsible for developing and supporting highly available, scalable, and secure fraud technology solutions that protect customers, financial assets, and organizational reputation across digital, payments, lending, deposit, and customer service channels.
  • Expertise in fraud prevention technologies, risk management, real-time transaction processing, artificial intelligence and machine learning applications, case management systems, and fraud operations support
  • Extensive experience running development & engineer initiatives using Agile practices.
  • Experience with modern developer tools and languages


Scope of Role:
Manages the activities and strategic direction of the Department including indirectly managing several diverse types of Technology teams. Responsible for the budget of multiple cost centers spanning concurrent development streams. Provides long and short-term strategic direction for the entire Department, multiple applications and/or cost centers. Serves as primary contact to Divisional peers, Technology leadership team, Management Group and business partners. Oversees development and career planning for all team members.


Primary Responsibilities:
  • Lead and develop high-performing engineering managers, software engineers, architects, data engineers, and support teams responsible for fraud technology platforms.
  • Lead the implementation, operation, and enhancement of fraud technology capabilities including:
    • Real-Time Fraud Detection
    • Transaction Monitoring
    • Fraud Risk Scoring
    • Behavioral Analytics
    • Device Intelligence and Fingerprinting
    • Mule and Synthetic Identity Detection
    • Account Takeover Detection
    • Identity Fraud Prevention
    • Application Fraud Detection
    • Payments Fraud Controls
    • ACH Fraud Monitoring
    • Wire Fraud Detection
    • Card Fraud Detection
    • Digital Banking Fraud Controls
    • Customer Authentication Risk Signals
    • Fraud Alerting and Notifications
    • Fraud Investigation and Case Management
    • Fraud Loss Prevention and Recovery Support
  • Establish engineering standards, operational excellence practices, and technology governance across fraud solutions.
  • Drive workforce planning, performance management, talent development, succession planning, and employee engagement initiatives.
  • Foster strong partnerships with Fraud Operations, Risk Management, Cybersecurity, Data Analytics, Compliance, and Business leaders.
  • Manage vendor/product analyses and recommendations to ensure delivery of the most appropriate end product based on available resources, inclusive of budget.
  • Develop and manage multiple cost center budgets.
  • Ensure fraud platforms meet availability, resiliency, scalability, security, and performance objectives.
  • Provide operational accountability for mission-critical fraud detection and decisioning systems operating in a 24x7 environment.
  • Establish and manage platform SLAs, SLOs, operational metrics, and service management practices.
  • Lead modernization of fraud detection and decisioning platforms utilizing cloud-native technologies.
  • Implement engineering best practices including CI/CD, Infrastructure as Code, Site Reliability Engineering (SRE), platform observability, and automation.
  • Drive adoption of event-driven architectures, real-time analytics, and high-volume transaction processing solutions.
  • Champion innovation that improves fraud prevention capabilities while enhancing customer experience.
  • Coordinate activities with other managers as required to support efforts of mutual interest.
  • Manage the implementation of customer technology consistent with Division standards and long-range plans, seeking opportunities to leverage these across other teams as applicable. Ensure activities
  • managed adhere to all Department and Technology standards and procedures, including all documentation requirements to protect Bank interests and serve as a reference source.
  • Manage and ensure the recommendation of systems designs based on business and technology requirements.
  • Manage identification of issues and concerns throughout the
  • process and ensure they are investigated and resolved.
  • Manage monitoring project plans of assigned teams to ensure they remain on track; identify and address significant issues that may result in delays.
  • Remain current on activities outside assigned teams
  • that may impact activities of the teams or systems managed.
  • Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.
  • Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite.
  • Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis.
  • Identify risk-related issues needing escalation to management.
  • Promote an environment that supports diversity and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Manages a high performance application platform in a highly resilient manner with minimal downtime.
  • Complete other related duties as assigned.

Education and Experience Required:
  • A combined minimum of 13 years' higher education and/or work experience, including a minimum of 4 years' engineering and/or architecture experience and 9 years' technology management / program leadership experience including people management
  • Proficiency with pertinent project management, word processing and spreadsheet applications
  • Capable of working on multiple projects of a complex nature
  • Experience on large system enhancements, conversions, and production problem resolution
  • Complete understanding of the system development life cycle
  • Excellent problem-solving skills to assist in issue resolution
  • Familiar with application development software and hardware platforms
  • Understanding business(es) supported and its' terminology
  • Prior experience encouraging team work and serving as role model when leading and directing others
  • Understanding of technical, business and operational impacts of a project or problem
  • Confidence in leading multiple teams often in different geographic locations and time zones
  • Prior experience presenting to senior management
Education and Experience Preferred
  • Master's degree
  • Minimum of 12 years' technology management or large program leadership experience
  • Minimum of 10 years' technology experience in customer identity related deployments & systems
  • Experience leading enterprise fraud modernization programs within banking, financial services, payments, fintech, or regulated industries.
  • Experience implementing and managing platforms such as Actimize, AIQ, Featurespace, Feedzai, Falcon, SAS Fraud Management, NICE Actimize, or similar fraud solutions.
  • Experience with Enterprise Fraud Engines and real-time decisioning platforms.
  • Experience supporting card fraud, ACH fraud, wire fraud, deposit fraud, digital fraud, and account takeover prevention capabilities.
  • Experience implementing machine learning and artificial intelligence models into production fraud environments.
  • Experience with big data technologies, graph databases, network analytics, and real-time event streaming solutions.
  • Experience defining technology strategy and presenting fraud technology roadmaps to executive leadership.
  • Experience integrating fraud solutions with customer identity, authentication, and cybersecurity platforms.
  • Knowledge of emerging fraud threats, identity fraud trends, and digital banking risk management practices.
  • Experience managing vendor relationships, technology budgets, and strategic platform investments.
  • Understanding of multiple business area's functions
  • Proven mentoring and leadership capabilities from a project management perspective
  • Experience with skills, application(s) and functions of the technology area
  • Good understanding of the Bank's application framework
  • Aware of the Bank's business plan and strategic objectives with ability to shape direction
  • Mastered knowledge and focus of the entire system and support projects outside of normal business-as-usual (BAU)
  • Self-motivated and able to motivate others


M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $167,600.00 - $279,400.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.

Location
Buffalo, New York, United States of America

About M&T Bank Corporation

M&T Bank is a financial holding company headquartered in Buffalo, New York. M&T's principal banking subsidiary, M&T Bank, operates banking offices in New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia, and the District of Columbia. Trust-related services are provided by M&T's Wilmington Trust-affiliated companies and by M&T Bank. M&T Bank traces its origins to the founding of Manufacturers and Traders Bank in Buffalo, New York. As a result of mergers, acquisitions, and name changes, M&T Bank Corporation's principal bank is now known as Manufacturers and Traders Trust Company or M&T Bank. M&T Bank reorganized under a bank holding company in 1969 called First Empire State Corporation. The name was changed in 1998 to M&T Bank Corporation, whose common stock is listed on the New York Stock Exchange and trades under the symbol "MTB."

M&T Bank Corporation Careers

Join the vibrant team at M&T Bank Corporation, a leading financial institution where innovation meets tradition, offering a plethora of job opportunities across various sectors. As one of the most respected banks in the nation, M&T Bank Corporation is the perfect place to jumpstart or advance your career in the financial services industry.

Work You’ll Do

At M&T Bank Corporation, you will be part of a culture that cherishes diversity, leadership, and professional growth. Engage in work that makes a real difference in the community while fostering your career development through comprehensive training programs and diverse learning opportunities.

Innovate and Lead

Embrace the chance to work on projects that integrate cutting-edge financial technologies with robust, traditional banking practices. M&T Bank Corporation is at the forefront of the financial industry, offering innovative solutions that redefine banking standards. Our leadership in the market is driven by a commitment to excellence and continuous improvement.

Career Growth and Opportunities

Whether you are looking for an entry-level position or a more senior role, M&T Bank Corporation provides a dynamic pathway for career advancement. With a variety of job opportunities ranging from internships to full-time positions, you can find the perfect match for your skills and ambitions. Our team is dedicated to helping you navigate your career path with tailored development plans and leadership training.

Join Our Team

Explore job opportunities and join a team that values hard work, creativity, and strategic thinking. M&T Bank Corporation is hiring professionals who are passionate about finance and eager to contribute to a team-oriented environment. Enhance your skills through hands-on experience and ongoing professional development.

Networking and Professional Development

At M&T Bank Corporation, networking and professional development are part of our DNA. Connect with industry leaders, participate in high-impact networking events, and take advantage of our mentorship programs. Our employees benefit from a supportive network that boosts their career trajectories and fosters meaningful professional relationships.

Benefits and Culture

Enjoy a comprehensive benefits package that supports both your professional and personal life. M&T Bank Corporation offers competitive salaries, health benefits, and retirement plans designed to ensure the well-being of our team members and their families. Experience a supportive and inclusive culture where every employee is valued and given the opportunity to thrive.

How to Apply

Ready to take the next step in your career? Visit the M&T Bank Corporation Careers page to browse current openings, submit your resume, and prepare for your interview. We are excited to see how your skills and ideas can contribute to our continued growth and success.

Stay Connected

Keep up to date with the latest from M&T Bank Corporation by following our careers blog. Gain insights from our experts and stay informed about new job openings and upcoming networking events. Join M&T Bank Corporation today and be part of a team that is dedicated to growth, innovation, and leadership in the banking industry. Your future starts here!
Learn more about M&T Bank Corporation
Size
17,115 employees
Market Cap
$25.2 billion
Industry
Net Income
$1.3 billion
Founded
1868
5 Year Trend
+0.2%
NASDAQ

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