Salary: Depends on Qualifications
Location : Toronto, Ontario, Canada
Job Type: Full-Time
Remote Employment: Remote Optional
Job Number: 00949.1
Department: R&D Ops
Division: General
Opening Date: 10/06/2026
The Role- Lead a small team to build NeoGov's AI platform - the shared AI services, infrastructure, and tooling used across our public-sector SaaS products.
- Own the roadmap and delivery of GenAI, AI agents, RAG, and intelligent automation into products used by governments and public agencies.
- Partner with Product, Data, Infrastructure, and Security to ship securely, compliantly, and at scale.
What You Will do - Lead the team - hire, coach, and grow a small team of AI/ML and platform engineers.
- Own delivery - turn the AI strategy into a prioritized roadmap and ship it.
- Build the platform - GenAI services, agents and orchestration, multi-agent (A2A), MCP integrations, RAG, semantic search, tool calling, and workflow automation, packaged as reusable services.
- Set standards - define patterns, golden paths, and shared frameworks other teams build on.
- Modernize - microservices, event-driven, API-first, IaC, and CI/CD across .NET, Python, and cloud-native.
- Own governance & safety - evals, guardrails, tracing, hallucination and PII protection, and human-in-the-loop workflows.
- Stay hands-on - design reviews, prototyping, and unblocking the team.
Who You Are Must-Haves- 6-8 years engineering, with 1-2 years leading as a manager or tech lead - open to a strong senior/staff engineer stepping into their first management role.
- Shipped shared/platform services other engineers build on.
- Hands-on with GenAI/LLMs, RAG, vector databases, and semantic search; familiar with agents, A2A, MCP, and tool calling (or eager to go deep fast).
- Strong .NET and Python - APIs, backend, and AI services.
- Solid distributed systems, microservices, event-driven, and API-first foundations
- IaC (Terraform or AWS CDK), containers, CI/CD, and cloud-native SaaS.
- Working knowledge of AI governance and safety practices.
- Strong communication and leadership across engineering, product, data, and security.
Nice to Have- Built AI platforms, internal AI tooling, or an AI Center of Excellence.
- Experience with agents, A2A, MCP servers, tool registries, agent memory, and observability.
- .NET modernization and Python AI services experience.
- Delivery in regulated or public-sector environments.
- Familiar with eval/monitoring tools (Langfuse, LangSmith, MLflow, Phoenix) and data platforms (OpenSearch,
- Snowflake, Databricks).
What NEOGOV Offers - Comprehensive Benefits package (medical, dental, vision, etc.) for full-time employees
- Generous PTO to support work-life balance
- Remote working opportunities
- 401K Matching
- Autonomy to grow and find your career path with supportive leadership
- 12-week Paid Parental Leave
- Inclusive and diverse environment
#LI_REMOTE
01
If you are in Canada, are you legally able to work in Canada for any employer without limitations?
02
Will you now or in the future require sponsorship to work in the United States (e.g. H1B)?
03
Do you have experience managing an engineering team of 10 or more members?
04
Do you have hands-on experience deploying products in AWS?
05
Do you have hands-on or leadership experience building AI platforms, specifically working with LLMs, RAG, vector databases, or AI agents?
06
What is your primary backend software engineering stack (languages, frameworks, and cloud infrastructure)?
Required Question
