Engineer - Reliability & Configuration

Wendy's

$74K — $126K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • B.S. in Computer Science or 4+ years of relevant experience
  • 2+ years' experience in system design and development, including scripting languages like Powershell/Ruby/BASH
  • Familiarity with Log Aggregation tools such as Splunk, Looker, or Elk
  • Strong desire to learn and curiosity-driven mindset
  • Excellent communication and analytical skills

Responsibilities

  • Design, develop, and implement software for high system availability following best practices
  • Work independently with moderate supervision, seeking guidance for complex issues
  • Contribute to process development for performance monitoring and problem determination of systems
  • Create detailed technical documentation including task estimations and project status updates
  • Provide guidance and assistance to IT staff on responsible systems
  • Mentor new developers and oversee lower-level teammates' development efforts

Benefits

  • Parental leave
  • Free Employee Assistance Program (EAP) sessions
  • Company 401k match
  • Diverse array of benefits available
  • Remote work flexibility with occasional travel required
Full Job Description
This entry level position will assist in the development, deployment and maintenance of configuration management programs supporting applications and configurations of Restaurant Point of Sale systems. Leveraging strong communication skills this position will collaborate cross functionally identifying needs then developing a technical solution and documentation which exceeds customer expectations. Responsibilities • Design, develop, and implement software ensuring high system availability while following industry best practices. • Works independently with moderate supervision. Seeks guidance in more complex technical situations. Escalates unresolved issues appropriately. • Contributes to the development of processes for monitoring performance and problem determination of developed systems or services and takes corrective actions when necessary, in accordance with established IT processes. • Develops detailed technical writing with estimated tasks. Monitor progress of project and creates status updates to management. Adheres to all IT methodology standards. • Provides guidance and assistance to other Information Technology staff members in the usage of systems for which he/she has responsibility. • Mentor new developers and oversee development efforts of lower-level teammates (following standards, reviewing submitted documentation, PCI adherence). Pay Range: $74,000.00 - $126,000.00 Annually What we expect from you • B.S. in Computer Science or 4+ years of relevant experience • 2+ years' experience in system design and development, which can include use of Powershell / Ruby / BASH scripting. Note: This role will heavily utilize Puppet Query Language, which utilizes RUBY backend. • Knowledge of Log Aggregation tools (Splunk, Looker, Elk ect) • A strong desire to learn and be curiosity-driven. • Strong communication and analytical skills. Expected Work Location (Remote): It is expected that you will primarily perform work remotely. You may be asked to travel, as needed, to the Wendy's Restaurant Support Center (RSC) (1 Dave Thomas Blvd, Dublin, OH 43017), or to other location(s) as designated by the Company. Changes to work location arrangements are subject to managerial approval and business needs. #LI-Remote The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate's job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. The target annual bonus for this role is 7.5% of annualized base salary, based on actual company and personal performance. Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, www.wendysbenefits.com .

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