Veeva Systems Inc

Engagement Manager - Commercial Life Sciences

Veeva Systems Inc$85K — $210K *
Pharmaceuticals & Biotech
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in Life Sciences Consulting with a preference for Business or Management Consulting
  • Experience leading large project teams and managing $1M+ engagements
  • Expertise in customer engagement strategy, sales operations, or marketing
  • Analytical mindset with the ability to influence C-suite stakeholders
  • Bachelor's degree or higher in a relevant field

Responsibilities

  • Lead complex, large-scale Veeva engagements from start to finish
  • Foster and manage senior customer relationships, driving long-term strategies
  • Inspire and lead multiple consulting teams simultaneously
  • Manage multimillion-dollar project budgets and ensure commercial success
  • Contribute to brand-building and internal IP development within Veeva

Benefits

  • Comprehensive medical, dental, vision, and life insurance coverage
  • Flexible PTO alongside company-paid holidays
  • Robust retirement programs
  • Engagement in a 1% charitable giving initiative
  • Significant career advancement opportunities in a rapidly growing organization
  • Remote work flexibility to choose between home and office environments
Full Job Description
The Role

As an Engagement Manager in our Commercial practice, you will help customers bring treatments to patients faster by transforming how they work with technology, data, and AI. You will focus on reshaping operating models, driving organizational change, and measuring tangible business value.

Some of our key areas of focus include:

    • Vault CRM migrations & implementations
    • Activating Veeva's standards agents in Vault CRM
    • Identifying future customer engagement capabilities needed and the path to transformation
    • Transforming and modernizing the way HCP engagement is planned and executed
    • Optimizing field force direction, productivity, and effectiveness
    • Defining the strategy and execution to realize account-based engagement
    • Accelerating launch through a data-driven approach


What You'll Do

    • Strategic Delivery: Act as the end-to-end lead on Veeva's most complex, large-scale, and global engagements
    • Account Leadership: Build and navigate senior customer relationships, leading proposals for significant project wins and driving long-term account strategy
    • People Leadership: Lead and inspire teams of 4+ consultants across multiple projects simultaneously, fostering a culture of excellence
    • Financial Oversight: Manage project budgets of $1M+, acting as the primary point of contact for project health and commercial success
    • Practice Building: Support brand-building activities and the development of internal IP to keep Veeva Business Consulting at the forefront of the industry


Requirements

    • Experience: 8+ years in Life Sciences Consulting (Business or Management Consulting preferred)
    • Leadership: Proven track record of managing large project teams and $1M+ engagements
    • Domain Knowledge: Proven expertise in customer engagement strategy, sales and commercial operations, omnichannel, marketing excellence, key account management, and/or medical affairs are preferred
    • Mindset: A highly analytical approach to problem-solving with the ability to influence C-suite stakeholders
    • Education: Bachelor's degree or higher


Nice to Have

    • Deep knowledge of Veeva products
    • Experience delivering SaaS or Tech-enabled consulting solutions


Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.
    • Follow the application process and submit your resume.
    • Within 3 days, you will receive a link to a personality assessment administered by a third party.
    • Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
    • If moving to the interview stage, the process is as follows:
        1. A conversation with the hiring manager
        2. A practical case exercise
        3. A final conversation with our group's Senior Leader.
    • Once all interviews are complete, the manager will be in touch with a final decision.


Perks & Benefits

    • Medical, dental, vision, and basic life insurance
    • Flexible PTO and company paid holidays
    • Retirement programs
    • 1% charitable giving program
    • Unrivaled career progression in a fast-growing, global team
    • Veeva is a Work Anywhere company. You can work from home or the office on any given day


Compensation

    • Base pay: $85,000 - $210,000
    • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

#LI-RemoteUS
#LI-MidSenior

Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Work Where It's Best for You

Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We're investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it's best for you.

About Veeva Systems Inc

Veeva Systems Inc. provides cloud-based software for the life sciences industry in North America, Europe, the Asia Pacific, the Middle East, Africa, and Latin America. The company offers Veeva Commercial Cloud, a suite of commercial applications for sales and marketing executives, including Veeva CRM, a multichannel customer relationship management solution that enables pharmaceutical and biotechnology companies to identify and build relationships with healthcare professionals through various touch points; and Veeva Vault, a cloud-based enterprise content management platform and suite of applications for managing commercial functions, including medical, sales, and marketing, as well as research and development functions, such as clinical, regulatory, and quality. Veeva Systems Inc. was founded in 2007 and is headquartered in Pleasanton, California.
Learn more about Veeva Systems Inc
Size
5,482 employees
Market Cap
$25.2 billion
Industry
Net Income
$380 million
Founded
2007
5 Year Trend
+27.4%
Revenue
$1.4 billion
NASDAQ

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