7+ years of progressive HR experience, with 3-5 years in employee relations
Experience in a multi-state, remote environment
Supervisory experience of HR leaders
Proven track record in conducting complex investigations
Strong knowledge of U.S. employment laws and regulations
Exceptional interpersonal and conflict resolution skills
Ability to influence and coach leaders at all levels
Excellent written and verbal communication skills
Proficient in Microsoft Office Suite
Responsibilities
Serve as the subject matter expert on employee relations, advising HR leaders and managers
Develop proactive strategies to enhance workplace culture and engagement
Oversee the employee relations framework to align with organizational goals
Promote inclusivity and accountability through communication initiatives
Lead thorough investigations into employee complaints and misconduct
Collaborate with Legal and HR teams to assess risks and recommend actions
Partner with leadership to map talent and create succession plans
Coach managers on performance issues and effective communication
Develop and communicate compliant employee relations policies
Analyze trends in employee relations to identify improvement opportunities
Benefits
Comprehensive health and wellness programs
Professional development opportunities
Collaborative and inclusive work environment
Flexible work arrangements
Employee engagement initiatives
Full Job Description
Club Location:
Arcis Golf - Corporate Office - Dallas, TX
The Employee Relations (ER) Director is responsible for developing, implementing, and overseeing employee relations strategies, policies, and programs to ensure a positive, equitable, and compliant work environment for our diverse workforce across the United States. This role supervises two Employee Relations Managers and as a team they partner with HR leadership, club managers, and employees to resolve complex employee relations issues, foster employee engagement, and minimize organizational risk.
Primary Responsibilities include, but are not limited to:
1. Employee Relations Leadership:
Serve as the subject matter expert on employee relations matters, advising HR leaders, managers, and employees.
Develop and implement proactive strategies to address workplace issues, improve engagement, and foster a positive culture.
Oversee the company's employee relations framework, ensuring alignment with organizational goals and values.
Promote a culture of inclusivity, trust, and accountability through ongoing communication and education initiatives.
2. Investigations and Conflict Resolution:
Lead and conduct fair, thorough, and timely investigations into complex employee complaints, including allegations of harassment, discrimination, workplace misconduct, and policy violations.
Partner with Legal, Compliance, and HR teams to assess risk and recommend appropriate actions based on findings.
Guide managers on handling employee conflicts, ensuring consistent application of company policies and best practices.
3. Talent Management, Performance and Coaching:
Partner with Operations and Corporate leadership to map talent for critical roles and create development and succession plans
Partner with managers and HR teams to address performance issues, implement performance improvement plans (PIPs), and ensure clear, constructive feedback is provided to employees.
Coach leaders on effective communication, conflict resolution, and employee development to build strong, trust-based relationships.
4. Policy and Compliance:
Develop, interpret, and communicate employee relations policies and procedures, ensuring they are up-to-date and compliant with federal, state, and local employment laws.
Monitor changes in employment laws and recommend updates to HR policies and training as necessary.
Collaborate with HR and Legal teams to minimize legal risks related to matters of employee relations.
5. Data and Reporting:
Analyze employee relations trends and metrics to identify opportunities for process improvement, training, or policy adjustments.
Prepare detailed reports on investigation outcomes, trends, and recommendations for leadership.
Qualifications:
Required:
Seven (7) + years of progressive HR experience, with at least 3-5 years in a dedicated employee relations role.
Experience working with exempt and non-exempt employees in a multi-state, remote environment preferred.
