OverviewThe Emergency Response Agent, assigned to a specific client, will provide for the welfare, physical protection, and security of the client's property, reputation, and personnel while performing armed campus assignments.
Responsibilities- Represent Pinkerton's core values of integrity, vigilance, and excellence.
- Provide armed protection and other security-related functions for the client's campus assignments.
- Identify suspicious activity and potential "bad actors" and determine appropriate course of action.
- Deter criminal activity and mitigate liability.
- Conduct basic physical security risk assessment of campus weekly and document key findings.
- Respond to critical situations, fire, and emergencies while providing medical support, as necessary.
- Liaise and coordinate with first responders to ensure thorough transfer of situational information.
- Deescalate tense situations or individuals that may include armed threats and/or assaults that arise at the client's campuses.
- Participate in crisis planning and recommend solutions.
- Complete reporting for daily operations, suspicious activity, incident, shift logs, pattern of life reports, and/or medical treatment.
- Operate and maintain protective, operations, and communications equipment and promptly identify and escalate deficiencies/failures.
- Communicate regularly with security program stakeholders.
- All other duties, as assigned.
QualificationsBachelor's degree with at least ten years of armed campus protection and/or law enforcement experience. Must have a valid CA CCW or HR 218 with annual firearms qualification, Exposed Firearms License, and CA Guard Card.
- Tactical medicine training, preferred.
- CPR/First Aid certification.
- Effective written and verbal communication skills.
- Able to apply independent judgment appropriately during adverse and/or stressful situations.
- Able to interact effectively at all levels and across diverse cultures.
- Professional appearance and demeanor.
- Concierge-level customer service skills.
- Computer knowledge; Microsoft Office.
Working Conditions: With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;
- A medical evaluation will be conducted as part of the pre-employment hiring process.
- Regular computer usage.
- Exposure to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
- Rapid and effective decision-making during unusual or emergency situations.
- Work in environments and under conditions that require carrying authorized weapons and ammunition, the use of protective gear and devices, and/or awareness of personal safety and safety of others.
- Frequent sitting, standing and/or walking for long periods of time and may involve climbing stairs and walking up inclines and on uneven terrain.
- On occasion, may be required to perform stressful and physical activity.
- Travel, as required.
BenefitsBenefit options include employer-paid life and AD&D, voluntary life and AD&D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, personal, sick, and holidays) and several employee assistance-related programs. This information provides a brief benefit overview. Upon the acceptance of an employment offer, the new employee will receive comprehensive plan details based on specific eligibility rules.
Posted Salary RangeUSD $60.77 - USD $60.77 /Hr.
