E-Commerce Specialist (Sales & Marketing)

Qualifications

• Bachelor's degree preferred, not mandatory.
• 4-5 years of relevant sales/e-commerce experience preferred.
• Proficient with e-commerce platforms and product listings.
• Familiarity with CRM software preferred.
• Experience using Google Analytics preferred.
• Strong interest in e-commerce and retail trends.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office.
• Bilingual in English and Korean preferred.

Responsibilities

• Understand sales and marketing strategies to achieve revenue goals and enhance brand visibility.
• Develop and execute promotional campaigns, product launches, and special offers on digital platforms.
• Monitor and optimize product listings for accuracy and appeal.
• Collaborate with customer support to resolve issues and maintain a positive shopping experience.
• Analyze customer behavior to improve engagement and retention strategies.
• Utilize analytics tools to track performance metrics like traffic and conversion rates.
• Monitor competitors and industry trends to identify market opportunities and threats.
• Create and optimize content for digital assets to improve SEO and engagement.

Benefits

• Health, Dental & Vision insurance and Employee Assistance Program.
• 401(k) Retirement Plan with up to 5% company match.
• Life Insurance and Accidental Death & Dismemberment coverage.
• Business Travel Accident Coverage.
• Company-provided lunch.
• Paid-time off (PTO) and Paid Holidays.
• Celebration & Condolence Benefits.
• Rewards program: Earn extra points on spending.
• Holiday gift certificates provided.
• Flexible Spending Account options available.