Job Description:
Dynamics 365 Functional Solution Architect (Finance and Supply Chain)
Key Responsibilities
Client Engagement & Solution Leadership
- Act as the primary day-to-day functional contact for client business stakeholders, product owners, and project sponsors.
- Build trusted relationships with client teams through proactive communication, strong domain understanding, and reliable delivery.
- Lead functional discovery sessions, workshops, backlog refinement sessions, and solution-design discussions.
- Advise clients on D365 F&SCM standard capabilities, leading practices, process improvements, and solution trade-offs.
- Own the functional direction of the engagement, ensuring solutions remain aligned with business priorities, project scope, and long-term supportability.
- Communicate risks, dependencies, decisions, scope impacts, and recommendations clearly to both business and technical audiences.
- Requirements, User Stories & Functional Design
- Elicit, analyze, challenge, and elaborate business requirements with client stakeholders.
- Convert business requirements into well-defined user stories, including acceptance criteria, business rules, process flows, assumptions, dependencies, and priority.
- Facilitate backlog grooming and prioritization with client product owners and delivery teams.
- Lead fit-gap analysis to determine whether requirements can be met through standard configuration, process changes, integrations, extensions, or custom development.
- Produce high-quality functional design documentation, including process maps, functional design documents, configuration workbooks, data requirements, and test scenarios.
- Ensure user stories and functional designs are complete, unambiguous, testable, and ready for development.
- Techno-Functional Solution Design
- Translate functional requirements and user stories into clear technical approaches for developers, integration teams, data teams, and solution architects.
- Partner with technical leads to define solution designs for extensions, reports, workflows, integrations, security, data migration, and automation.
- Provide functional input into Technical Design Documents, ensuring technical solutions meet business intent and are maintainable.
- Evaluate and recommend the appropriate approach between standard configuration, extension, integration, reporting, Power Platform capability, or process redesign.
- Collaborate on integration requirements involving APIs, OData, data entities, EDI, middleware, and third-party applications.
- Support the definition of data migration requirements, including source-to-target mapping, data validation, reconciliation, and business sign-off.
- Participate in design reviews and challenge solutions that create unnecessary customization, technical debt, performance risk, or support complexity.
- Maintain awareness of D365 F&SCM architecture, extensibility principles, security roles, data entities, batch processing, and release-management considerations.
Delivery, Testing & Quality Assurance
- Lead functional workstreams and coordinate activities across functional consultants, developers, testers, and client subject matter experts.
- Support sprint planning, daily delivery coordination, backlog management, and functional issue resolution.
- Review delivered functionality against user stories, acceptance criteria, and functional designs.
- Define and support functional unit testing, system integration testing, user acceptance testing, regression testing, and defect triage.
- Assist client stakeholders with UAT planning, test-script development, test execution, and sign-off.
- Support deployment readiness, cutover planning, release communications, and post-deployment stabilization.
- Identify opportunities for continuous improvement in business processes, solution design, team delivery practices, and client adoption.
Team Leadership & Engagement Management
- Provide functional leadership, direction, mentoring, and quality oversight to functional team members.
- Coordinate work across onshore, offshore, client, and partner resources as applicable.
- Promote a collaborative, accountable, and client-focused delivery environment.
- Support estimation, planning, resource coordination, and status reporting for functional workstreams.
- Contribute to engagement governance by tracking functional deliverables, risks, decisions, issues, and dependencies.
- Ensure documentation, knowledge transfer, and operational handover materials are complete and current.
Day-to-Day Activities
- Typical activities in this role include:
- Meeting daily with client stakeholders to discuss priorities, clarify requirements, review progress, and resolve issues.
- Facilitating workshops to define future-state processes and elaborate user stories.
- Reviewing user stories with product owners and refining acceptance criteria before development begins.
- Working with developers to explain business requirements and agree on the technical approach for enhancements or integrations.
- Reviewing functional and technical designs to ensure they are aligned with D365 F&SCM leading practices.
- Supporting sprint ceremonies, including planning, backlog refinement, stand-ups, demos, and retrospectives.
- Answering functional questions from development and testing teams throughout the delivery lifecycle.
- Reviewing configuration, completed development, reports, interfaces, and workflows against expected business outcomes.
- Leading defect triage sessions and prioritizing remediation activities with client and delivery teams.
- Preparing client-facing status updates, decision logs, functional documentation, and delivery plans.
- Mentoring functional consultants and reviewing their work products for quality and completeness.
- Identifying risks, dependencies, scope changes, and opportunities to improve the solution or delivery approach.
Qualifications
Required Experience
- Minimum 5 years of hands-on functional experience with Microsoft Dynamics 365 Finance and Supply Chain Management.
- Demonstrated experience leading functional workstreams, project teams, or delivery teams in a client-facing environment.
- Strong experience engaging directly with business stakeholders on a daily basis, including senior leaders, process owners, and subject matter experts.
- Proven ability to lead discovery, requirements gathering, fit-gap analysis, user-story elaboration, and functional design activities.
- Experience translating functional requirements into clear technical approaches for development and integration teams.
- Experience delivering D365 F&SCM implementation, enhancement, transformation, or application managed services engagements.
- Strong expertise in one or more D365 F&SCM functional areas, such as:
- Supply Chain Management
- Inventory Management
- Procurement and Sourcing
- Warehouse Management
- Transportation Management
- Asset Management
- Finance, including General Ledger, Accounts Payable, Accounts Receivable, Budgeting, Fixed Assets, or Cash and Bank Management
- Experience working with D365 F&SCM integrations, data migration, reporting, and security requirements.
- Strong knowledge of Agile delivery practices, including user stories, acceptance criteria, backlog management, sprint planning, and UAT.
- Excellent written and verbal communication skills, with the ability to communicate effectively with business and technical audiences.
Techno-Functional Capabilities
- Strong understanding of D365 F&SCM configuration, business processes, data entities, and functional dependencies.
- Ability to assess requirements and recommend configuration, customization, integration, reporting, or process-change options.
- Working knowledge of D365 F&SCM extensibility principles and the ability to collaborate effectively with X++ development teams.
- Familiarity with integrations using REST APIs, OData, data entities, EDI, and middleware platforms.
- Understanding of data migration processes, including data mapping, transformation, validation, and reconciliation.
- Familiarity with D365 security concepts, including roles, duties, privileges, and segregation-of-duties considerations.
- Exposure to Azure DevOps, Lifecycle Services (LCS), release management, and environment-management processes is preferred.
- Ability to review technical designs and ensure that proposed solutions meet functional intent and long-term supportability requirements.
Education & Certifications
- Bachelor's degree in Business, Information Technology, Supply Chain, Finance, or a related discipline, or equivalent practical experience.
- Microsoft Dynamics 365 certifications are preferred, such as:
- MB-330: Microsoft Dynamics 365 Supply Chain Management Functional Consultant
- MB-310: Microsoft Dynamics 365 Finance Functional Consultant
- MB-700: Microsoft Dynamics 365 Finance and Operations Apps Solution Architect
Preferred Qualifications
- Experience in fleet management, commercial transportation, logistics, distribution, or asset-intensive industries.
- Knowledge of fleet-related processes, such as vehicle or equipment lifecycle management, maintenance, parts inventory, procurement, dispatch, transportation operations, asset utilization, and cost management.
- Experience integrating D365 F&SCM with fleet management systems, transportation management systems, warehouse systems, telematics platforms, EDI providers, or financial applications.
- Experience with Power Platform capabilities, including Power BI, Power Apps, Power Automate, or Dataverse.
- Experience working in multi-legal-entity, multi-country, or complex enterprise environments.
- Experience leading distributed teams across client, onshore, and offshore delivery models.
Core Competencies
- Client leadership: Builds trust, manages expectations, and represents the engagement professionally.
- Functional architecture: Designs scalable business solutions using D365 F&SCM standard capabilities and appropriate extensions.
- Business-to-technical translation: Converts business needs into complete, actionable user stories and development-ready design direction.
- Team leadership: Leads teams effectively, delegates clearly, mentors others, and drives accountability.
- Communication: Explains complex functional and technical topics clearly to diverse audiences.
- Problem solving: Identifies root causes, evaluates options, and makes practical recommendations.
- Quality focus: Ensures requirements, designs, testing, and delivered functionality are complete, accurate, and supportable.
- Continuous improvement: Proactively identifies opportunities to improve client processes, solution adoption, and delivery practices.
NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this remote role is $80 to $90/hour. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.
This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits
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