OverviewKonica Minolta currently has an exciting opportunity for aTerritory District Service Manager!
The primary function of the District Service Manager is to support/manage dealerships within an assigned territory. The successful candidate will have the ability to effectively communicate across all levels within an organization and possess the knowledge and skills sets to evaluate and recommend positive change.
Responsibilities- Assist in the development of assigned
- Dealer base while assessing the knowledge level of the technical staff
- Assess and make recommendations for organizational improvements, staffing and training needs to best support Konica Minolta products
- Submit reports on Dealer visitation as well as technical information of Konica Minolta product as it relates to performance in the field
- Conduct seminars/workshops for current product and new product introduction
- Applicant will be service trained on all products and be able to effectively troubleshoot and repair problem equipment including Production Print Color and Monochrome products
- Work closely with internal technical and engineering staff to define, communicate and resolve potential issues
- Support Direct Branch requests as needed
- Must work closely with sales counterparts to communicate Dealer information and needs
Qualifications- Good presentation skills
- Knowledge of Service Management software
- The ability to resolve both technical and customer relations issues
- The insight to assist the Dealer Principal/Service Manager in assessing the managerial and technical abilities of the service staff
- Advise on implementation of appropriate development activities
- A current and through knowledge of all Konica Minolta products
- Understand, communicate and support all Konica Minolta policies
- Desire to continually learn while maintaining industry certifications
- This position requires extensive travel (approximately 80%)
- A, N , CDIA, MCP, MCSE certifications desired
This posting reflects an existing vacancy that we are actively recruiting for.
Cette annonce correspond à un poste actuellement vacant pour lequel nous recrutons activement.
Salary Disclaimer Konica Minolta is committed to transparent and equitable compensation practices. Our pay structure is designed to support employee growth, allowing individuals to progress through the salary range as they advance in their role. Actual base pay offered will vary based on a candidate's skills, experience, job-related knowledge, geographic location, and specific business needs.
Salaire- A titre indicatif Konica Minolta s'engage en faveur de pratiques de rémunération transparentes et équitables. Notre structure salariale est conçue pour soutenir la croissance des employés, permettant aux individus de progresser dans la fourchette salariale au fur et à mesure de leur progression. Le salaire de base réel proposé variera en fonction des compétences, de l'expérience, des connaissances liées au poste, de la localisation géographique et des besoins spécifiques de l'entreprise du candidat.
AI Disclosure Konica Minolta Business Solutions (Canada) Ltd., or its authorized third-party contractors, may employ Artificial Intelligence technologies to support elements of the recruitment process. Notwithstanding this, Applications are reviewed by our recruitment team, who always make the final hiring decision.
Mention d'utilisation de l'IA Konica Minolta Business Solutions (Canada) Ltd., ou ses prestataires tiers autorisés, peuvent utiliser des technologies d'intelligence artificielle pour soutenir certains aspects du processus de recrutement. Néanmoins, les candidatures sont examinées par notre équipe de recrutement, qui prend toujours la décision finale d'embauche.
