District Manager

Public Storage • $105K — $121K *

Seattle, WA 98115In-Person

Real Estate & Construction

Less than 5 years of experience

2 weeks ago

Job Overview by Ladders

Qualifications

Relocation flexibility required for growth opportunities across locations.
Proven ability to build and retain high-performing teams in retail or hospitality.
Track record of exceptional performance metrics in previous roles.
Experience with operational audits and managing payroll budgets.
Strong communication and time management skills essential.
Proficiency in MS Office applications (Excel, Word, PowerPoint, Outlook).
Bachelor's degree is preferred, demonstrating foundational knowledge in business principles.

Responsibilities

Recruit, motivate and retain a dedicated customer-facing team.
Drive effective communication and coach team on service and sales strategies.
Manage physical assets, including maintenance and vendor oversight.
Oversee delinquency rates and coach team on retention strategies.
Conduct monthly property audits for operational standard compliance.
Create a welcoming environment through facility maintenance and vendor management.
Analyze business trends and implement strategies for growth.

Benefits

Base salary up to $121,000 with performance-based bonuses available.
Participation in a stock program with quarterly dividends.
Internal promotion opportunities across the United States.
Comprehensive training and coaching programs to support success.
Healthcare programs for employee well-being.
401(k) plan with employer match to support retirement savings.
Paid time off for work-life balance.
Monday to Friday schedule offering work-life stability.

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Full Job Description

Annual Compensation Pay Range: $105,000 - $121,000

We promote from within our organization, and growth opportunity is in your hands! Equity grant awarded at end of year company grant cycle with participation in company annual stock program!

As a District Manager, you're passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team; motivating them to achieve desired goals. Your leadership qualities give you the edge in successfully managing a portfolio of multi-unit locations and executing company strategies without compromising on customer experiences. If this is you, you are the leader we're looking for!

Job Description

Lead, Manage and Develop People, Brand Ambassador & Operational Excellence

Lead an Engaged Team:

Recruit, motivate and retain a dedicated team of customer facing customer front line employees
Drive your team with effective communication and provide coaching on customer service and sales strategies

Brand Ambassador & Operational Excellence:

Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.
Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
Conduct monthly property audits and ensure operational standards and safety compliance are met.

Deliver Outstanding Customer Service:

Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management
Address customer inquiries and concerns promptly in a professional manner

Grow and Maintain a Robust Business:

Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.
Communicate effectively with customers, colleagues and team-members

BENEFITS:

$121,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units.
- Second year bonus potential increase to $20,000 performance-based bonus
- Participation in company stock program that includes dividends paid quarterly
Internal promotional and career opportunities throughout the United States
Extensive training and coaching plans - we want you to succeed!
Comprehensive group healthcare programs
401(k) with generous employer match
Paid time off
Monday thru Friday work schedule

Qualifications

Qualifications & Expectations

Relocation: future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities.
Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry.
Proven track record of top tier performance.
Experience managing operational audits and payroll budgets.
Exceptional communication and time management skills.
Proficient in MS Office (Excel, Word, PowerPoint and Outlook).
Passion for sales and customer service excellence.
Bachelor's Degree preferred.
Weekend availability by telephone.
5 work Saturday's per year required during peak season.

Additional Information

REFDMR0058 - SEATTLE

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About Public Storage

Public Storage is a real estate investment trust that specializes in the acquisition, development, ownership, and management of self-storage facilities. The company operates thousands of self-storage facilities across the United States and Europe. Public Storage was founded in 1972 and is headquartered in Glendale, California.

Learn more about Public Storage

Size

5,800 employees

Market Cap

$49.1 billion

Industry

Real Estate & Construction

Net Income

$1.3 billion

Founded

1972

5 Year Trend

+5.9%

Revenue

$2.9 billion

NASDAQ

PSA

* Ladders Estimates

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