Amazon

Director, UX Design, Demand Tech Experiences

Amazon$216K — $292K *
Consumer Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12+ years of professional design experience with 8+ years in design leadership roles.
  • Proven expertise in AdTech, B2B enterprise UX, and SaaS platforms.
  • Strong understanding of design strategy, information architecture, and visual design.
  • Experience in designing end-to-end product experiences from start to launch.
  • Ability to effectively communicate design concepts to diverse audiences.
  • Proven track record of building high-performing design teams.

Responsibilities

  • Own design strategy and roadmap for Amazon Ads platform.
  • Develop the design organization, focusing on culture and talent retention.
  • Drive excellence in design operations and maintain quality processes.
  • Lead high-impact design initiatives from definition to production launch.
  • Create exceptional experiences across various customer touchpoints.
  • Collaborate with cross-organizational stakeholders to unify experiences.
  • Establish and evolve design governance and standards for scalability.
  • Communicate design vision and strategy to senior leadership and external stakeholders.
  • Mentor emerging design leaders and foster a growth-oriented culture.
  • Use customer insights and data to guide design decisions.

Benefits

  • Comprehensive health insurance including medical, dental, and vision.
  • 401(k) matching and retirement savings plans.
  • Generous paid time off and parental leave policies.
  • Flexible Spending Accounts for medical expenses.
  • Mental health support and employee assistance programs.
Full Job Description
The Amazon Advertising User Experience (AUX) team is looking for a senior design leader to develop and scale design teams dedicated to creating innovative experiences that connect brands/businesses/agencies with their customers; globally and at scale. In this role, you'll lead (and grow) a high-performing team of UX professionals (managers, designers, writers, design program managers, and researchers)-working collaboratively with engineering and product management and senior leadership through all aspects of the product development life-cycle.

This role leads an area of strategic significance for our flagship products including self-service Advertising Console. You'll have the opportunity to build new advertising solutions starting with product definition. Most importantly, you will have a direct impact on the customer experience of advertisers, agencies, and brands globally.

Key job responsibilities

Own design strategy and roadmap across the Amazon Ads platform, partnering with product, engineering, and business leadership to translate market opportunities and customer needs into a scalable design vision

Lead and develop the design organization-establish culture, hiring standards, mentorship, and career development that attract and retain world-class design talent

Drive design operations excellence-establish systems, processes, and tools that enable the team to move at velocity while maintaining quality and craft

Execute high-impact design initiatives-lead end-to-end design from problem definition through production launch, ensuring designs are intuitive, performant, and measurable

Build industry-leading experiences across all customer touchpoints: campaign builders, management tools, reporting dashboards, agentic copilot experiences, and emerging AI-powered workflows

Partner with cross-org stakeholders-work closely with peer design leaders, principal engineers, and product directors to unify experiences and accelerate innovation across Amazon Ads and partner teams

Establish design governance and standards-define and evolve design patterns, accessibility standards, and design systems that scale across a growing product portfolio

Communicate design vision compellingly-present strategic and tactical recommendations to senior leadership, executive sponsors, and external stakeholders (holding companies, customers, industry partners)

Mentor and develop emerging leaders-coach individual contributors into design managers and future directors; foster a culture of continuous learning and psychological safety

Drive customer obsession-ensure design decisions are grounded in data, research, and deep understanding of advertiser workflows, pain points, and aspirations

BASIC QUALIFICATIONS

12+ years of professional design experience, including 8+ years leading design teams

Proven expertise in AdTech, B2B enterprise UX, SaaS platforms, or sophisticated workflow software (AdTech, financial services, analytics, etc.)

Deep understanding of design strategy, information architecture, interaction design, and visual design best practices

Experience designing end-to-end product experiences from discovery through production

Demonstrated ability to communicate design concepts clearly to diverse audiences (executives, engineers, business stakeholders)

Track record of building and scaling high-performing design teams

PREFERRED QUALIFICATIONS

5+ years of direct experience in advertising technology (AdTech), demand-side platforms (DSP), or programmatic trading

Experience designing AI-assisted or agentic user experiences that transform how users work

Familiarity with emerging design challenges in multi-agent systems, autonomous workflows, and human-AI collaboration

Leadership experience in fast-growing, high-velocity organizations where shipping speed is competitive advantage

Experience designing across omnichannel contexts (desktop, mobile, chat interfaces, data visualization)

Track record of building design systems and establishing design governance at organizational scale

Experience presenting to C-suite, boards, or external partners (holding companies, customers)

Familiarity with design tools (Figma, Miro) and modern design workflows

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NY, New York - 238,000.00 - 322,000.00 USD annually

USA, WA, SEATTLE - 216,400.00 - 292,800.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

Similar Jobs

More Jobs at Amazon

More Consumer Technology Jobs

Find similar Director, UX Design, Demand Tech Experiences jobs: