Master's degree in social work or related field preferred; Bachelor's degree required.
Minimum five years management experience, particularly with homeless populations.
Understanding of team dynamics in a residential setting.
Experience with the NYC Department of Homeless Services preferred.
Familiarity with family systems approach to practice is a plus.
Bilingual (English/Spanish) is advantageous.
Proficient in Microsoft Office applications.
Responsibilities
Provide quality services through a team of Case Managers, Housing Specialists, and Employment Specialists.
Coordinate case management services, including family assessments and service plan development.
Act as point person with subcontractors and service providers, including medical and educational personnel.
Identify program needs and gaps, developing new services to meet client requirements.
Supervise and train Social Services team members for professional growth.
Liaise with other department directors to ensure cohesive service delivery.
Monitor and report on departmental performance to comply with regulatory and funding requirements.
Benefits
Health insurance through Cigna, including dental and vision, with minimal employee contribution.
Generous Paid Time Off.
401(k) with company contribution, regardless of employee contribution.
Additional benefits available.
Full Job Description
Program: Hamilton Hotel | 30 Hamilton Place, Manhattan, NY 10035
What You'll Do
As Director of Social Services for one of our family shelters, you'll be responsible for the overall management and direction of a comprehensive program of social services for a family shelter with the goal of expeditious placement of residents into permanent housing and providing assistance in becoming self-sufficient. Services include assessments, counseling, service planning, and developing and monitoring linkages with programs that provide entitlements and medical, educational, substance abuse, employment, childcare, and mental health services.
Your responsibilities will include:
Providing quality services to all residents through a team of Case Managers, Housing Specialists, and Employment Specialists.
Coordinating all case management services, including family assessments and development and implementation of service plans.
Acting as point person with subcontractors and/or service providers including medical providers, Board of Education personnel, mental health providers, employment services providers, etc.
Identifying changing program needs and program gaps and developing new services, service directions, and/or programs to meet client needs.
Providing supervision and training to all Social Services team members to ensure professional growth and development for each individual and for the department as a whole.
Acting as a liaison with other department directors.
Monitoring and reporting on departmental performance and statistics to ensure compliance with requirements of regulatory agencies and funders.
You're a great fit for this role if you have:
Master's degree in social work or related field preferred with Bachelor's degree required.
Minimum five years management experience, including experience working with people experiencing homelessness.
Understanding of team concepts, preferably in a residential setting.
Experience working with the NYC Department of Homeless Services is preferred
Understanding of family systems approach to practice is a plus.
Bilingual (English/Spanish) is a plus.
Computer literacy, particularly with Microsoft Office applications.
Compensation
Actual compensation will not be less than the applicable minimum wage, prevailing wage, or exempt salary requirements under federal, state and local laws.
We Have GREAT BENEFITS!
Health insurance through Cigna, including dental and vision, with an option that covers the entire family with minimal employee contribution.
Generous Paid Time Off!
401(k) with Company contribution, even if the employee doesn't contribute.
