Director, Small Business Card Partnerships
As the Lead for Small Business Card Partnership Benefits, you will own the end-to-end lifecycle of high-impact partner benefits that drive customer acquisition, engagement, and loyalty. In this role, you will set the multi-year partnership benefits strategy, prospect and pitch potential partners, negotiate commercial contracts, and evaluate business impact.
You will work closely with Small Business Product and Marketing teams to bring new benefits to market, continuously tracking and optimizing partner performance post-launch. Additionally, you will partner with the Consumer Card Benefits team to identify cross-portfolio synergies, scaling high-performing partnerships across both consumer and commercial customer bases.
Responsibilities:
- End-to-End Deal Ownership: Lead the full partnership lifecycle—from pipeline generation and outbound outreach to commercial negotiation, contract execution, and ongoing partner management.
- Strategic Alignment: Define the partner benefits roadmap tailored to small business owners in close collaboration with Small Business Product and Marketing leads.
- Go-to-Market & Operations: Drive the cross-functional launch of new partnerships, coordinating with tech, legal, brand, and compliance teams.
- Performance & Optimization: Establish key metrics to evaluate partner ROI, monitoring ongoing customer engagement to optimize performance and inform future strategies.
This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location.
Basic Qualifications:
- Bachelor’s Degree or Military experience
- At least 5 years of Business Development experience
- At least 5 years of experience in people management
Preferred Qualifications:
- Masters Degree
- 6+ years of Business Development experience
- 6+ years of experience in people management
- 7+ years of experience managing third party operators and vendors
At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $230,400 - $263,000 for Director, Business DevelopmentNew York, NY: $251,400 - $286,900 for Director, Business Development
Richmond, VA: $209,500 - $239,100 for Director, Business Development
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
