Establish and communicate the company's risk standards, policies, appetite, and tolerance.
Conduct organization-wide risk assessments; ensure mitigation strategies are embedded within business processes.
Design and deliver executive-level risk reporting, dashboards, and presentations to support informed decision-making.
Partner closely with Legal, HR, IT, Finance, and Operations leadership to guide risk-related decision-making.
Insurance Program Leadership
Oversee Newegg's full corporate insurance portfolio, including but not limited to D&O, E&O, property, liability, etc
Lead renewal strategies, negotiations, and claims management with brokers and carriers.
Analyze company exposures to optimize insurance structure, costs, and coverage levels.
Maintain all insurance records, policies, COIs, and risk transfer requirements.
Risk Operations, Controls & Compliance
Ensure internal controls are operating effectively and that the organization is compliant with regulatory requirements.
Conduct and oversee risk reviews for contracts, vendor agreements, and new business initiatives.
Implement corporate audit and compliance protocols, including risk-based policy reviews.
Develop and enforce corporate risk policies and procedures aligned with evolving business needs.
Business Continuity & Safety Oversight
Direct the creation and maintenance of Business Continuity Plans (BCP) and Emergency Response Plans.
Oversee coordination of risk management efforts related to physical security, safety, and operational continuity.
Partner with HR and Operations to ensure compliance with safety regulations and incident reporting.
Leadership & Cross-Functional Collaboration
Serve as the primary advisor to senior leadership on all risk and insurance matters.
Lead, mentor, and develop a high-performing risk management team.
Provide company-wide training and awareness programs on risk, safety, and compliance topics.
Represent Newegg in discussions with insurance carriers, brokers, auditors, legal counsel, and regulatory bodies.
Qualifications:
Bachelor's degree in Risk Management, Business, Finance, Insurance, or a related field (Master's preferred).
7-10+ years of progressive risk management or insurance experience, with at least 3+ years in a leadership role.
Strong expertise in corporate insurance programs, claims management, and broker/carrier relations.
Proven experience developing and implementing ERM frameworks in a complex organization.
Excellent analytical, financial modeling, and risk assessment skills.
Outstanding communication, executive presentation, and cross-functional influencing skills.
Ability to lead through ambiguity, prioritize competing demands, and make sound risk-based decisions.
Preferred Experience:
Prior experience in e-commerce, logistics, retail, or technology industries.
Experience with D&O, E&O, Cyber, and international insurance programs.
Background in internal audit, compliance, or business continuity planning.
Professional certification in risk/insurance (e.g., ARM, CRM, CPCU) is a plus.
About Newegg Incorporated
Newegg is an online retailer of computer hardware and software, consumer electronics, and other products. The company was founded in 2001 by Fred Chang and has since grown to become one of the largest online retailers in the US. Newegg offers a wide selection of products from various brands, including Acer, Asus, HP, Lenovo, and Microsoft. The company has won numerous awards for its customer service and has been recognized as one of the best places to work in the US. Newegg is headquartered in City of Industry, California and has operations in North America, Europe, and Asia.
