Job Title: Director, Remanufacturing

Location: Winter Haven, FL

Job Type: Full Time

Job Summary:

The Director of Remanufacturing leads all remanufacturing operations, driving production performance, quality, safety, and long-term strategic growth for the Winter Haven facility. This role oversees operational KPIs, weekly performance reviews, inventory accuracy, workflow optimization, and supply chain transformation to ensure equipment readiness and best-in-class service delivery. The Director builds and develops a high-performing team, fosters a culture of accountability and continuous improvement, and partners closely with cross-functional leaders to align staffing, technology, budgets, and business priorities. With responsibility for multi-million-dollar budgets, vendor performance, and facility standards, the Director ensures operational excellence, on-time execution, and strong customer and internal stakeholder satisfaction.

Key Duties and Responsibilities:

• Own operational KPIs, scorecards, review cadences, and strategic correction plans across availability, compliance, downtime, repeat repairs, productivity, maintenance cost, parts readiness, and vendor service.
• Lead weekly operational reviews including production output, quality failures, RMAs, customer issues, staffing alignment, and inventory accuracy.
• Drive efficiency and workflow improvements through SOP development, schedule optimization, packaging standards, shipping/receiving enhancements, and continuous improvement initiatives.
• Leverage data and technology to improve remanufacturing scheduling, operational visibility, and decision-making.
• Develop and execute long-term strategy including a 3-5-year roadmap for remanufacturing, production, and supply chain transformation.
• Translate commercial strategy into execution by aligning production and supply chain priorities with business goals.
• Assess supply chain operations and lead transformation initiatives across inventory, warehouse operations, sourcing effectiveness, and planning accuracy.
• Build and develop a high-performing organization by selecting, coaching, mentoring, and developing leaders, supervisors, and technicians.
• Create a culture of safety, accountability, and problem-solving through engagement routines, listening sessions, communication boards, and daily/weekly huddles.
• Model and coach cultural change required to sustain continuous improvement and business transformation.
• Partner with Operations, HR, IT, Finance, and local leadership to align schedules, staffing, technology, budgets, and growth initiatives with business needs.
• Serve as a key point of contact for senior leaders, affiliates, and customers regarding performance, service commitments, and remanufacturing capabilities.
• Communicate operating results, risks, resource needs, and recovery plans to leadership weekly/monthly.
• Manage multi-million-dollar budgets including equipment, vehicles, parts expense, vendor performance, warranty recovery, and cost-control initiatives.
• Ensure safety compliance through LMS management, weekly Gemba walks, and proactive risk identification.
• Govern standard work for preventive maintenance, inspections, diagnostics, repairs, quality control, and release-to-service.
• Maintain facility readiness by managing maintenance work orders and ensuring a showroom-ready production floor at all times.
• Implement management routines that drive execution, focus, and measurable results.
• Track effectiveness of routines and metrics and adjust strategies to meet business objectives.

Skills and Abilities:

• Proven people leadership with the ability to build trust, develop talent, manage change, and create an inclusive, accountable, performance-driven culture.
• Strong analytical capability with the ability to interpret operating data, identify trends, and translate insights into clear actions and executive recommendations.
• Excellent communication and facilitation skills with the ability to engage employees, customers, and senior leaders at all technical levels.
• Cross-functional leadership strength with the ability to collaborate effectively across Operations, HR, IT, Finance, and senior management.
• Strong execution focus with the ability to drive measurable results and sustain continuous improvement.
• Workforce optimization capability including technician scheduling, routing and labor planning.
• High business acumen with end-to-end understanding of operational processes, financial drivers, and customer requirements.
• Entrepreneurial and solutions-oriented mindset with strong problem-solving skills.
• Strong interpersonal and teamwork skills with the ability to communicate effectively across all levels of the organization.
• Proven cross-functional collaboration ensuring alignment and seamless execution of business priorities.

Education and Experience:

• Bachelor's degree preferred
• 8+ years of operational experience in remanufacturing, production, warehouse, logistics, or supply chain roles within large consumer-goods environments.
• 5+ years of progressive leadership experience overseeing operations, technicians, or professional-level teams.
• Experience leading large teams of 100+ associates, including field-based or technician-based personnel.
• Operational and financial management experience including budgets, forecasting, vendor oversight, warranty recovery, and cost-control initiatives.
• Experience establishing operating standards such as KPIs, audits, preventive controls, and strategic correction processes.
• Deep knowledge of supply chain processes including planning, procurement, inventory management, and manufacturing workflows.
• Industry experience preferred with soft drink equipment, vending/cooler equipment, food service equipment or similar technical environments.
• Experience developing SOPs and leading continuous improvement initiatives (Lean, Gemba, LMS, Six Sigma) preferred.

Work Environment:

• Work performed on cement floors in a warehouse environment.
• Work is performed in a warehouse environment with exposure to varying temperature conditions, including heat, cold and humidity.
• Noise levels are typically moderate to high due to machinery, powered industrial equipment, and general warehouse operations.

Physical Requirements:

• Repeated sitting, standing on cement floors, walking, pushing/pulling, lifting, carrying, up to 35 lbs.
• Continuous bending, kneeling, squatting, grasping, reaching, fine manipulation and exposure to chemicals and noise.
• Frequently stoop, bend, kneel, crouch, crawl, climb, twist, reach, grasp, and make repetitive hand movements in the performance of daily duties.

Work Requirements:

• Must be able to wear personal protective equipment.
• Must be able to lift, carry, push, and/or pull moderate to heavy amounts of weight.
• Must adhere to regular and predictable attendance.
• Must be able to work overtime as needed.
• Must follow all prescribed safety and security measures to protect associates and company assets.
• Ability to travel to other CES locations, and customer meetings as needed.

This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Cardinal Equipment Services reserves the right to revise the job description at any time and to assign additional duties and responsibilities as needed.

Employment with Cardinal Equipment Services is at-will. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions of their job, absent undue hardship.