Director Radiology Position Highlights- Work location: Texas Health Allen
- Core Work hours: Monday - Friday; 8:00a-5:00p;
The Director has the following duties and responsibilities:Clinical/Business Operations
Staffing department based on volume making adjustments as necessary.
Managing payroll ensuring that time is being recorded and paid appropriately. Minimize manual payroll corrections through weekly review of payroll data.
Ensuring employee attendance at town halls, brown bags, and employee forums.
Ensures the department complies with regulatory standards.
Ensures appropriate coverage within the department at all times.
Facilitate timely equipment repairs. Make alternate arrangements to ensure that patient care is not compromised when equipment is down.
Develops, implements, and evaluates programs and initiatives in order to meet volume, financial, quality, and service standards.
Makes recommendations and adjustments when appropriate to achieve objectives and integrate THA services across departments.
Collaborates to set goals for the Radiology service line that are in line with strategic initiatives.
Accountable for programs that enhance patient safety and participates in hospital safety initiatives.
Ensures patient exams are completed correctly and in a timely manner.
Knowledgeable of equipment technical parameters adjust techniques appropriately for age related factors to compensate for attenuation based on tissue types and pathology.
Ensure staff compliance with safe administration of contrast media and medications in accordance with product guidelines for injection rates.
Ensure staff compliance with physician's orders and requisitions to ensure accuracy of exam and relevant clinical information.
Maintains patient safety and confidentiality
Assess level of patient care
Demonstrates knowledge of contrast media
Identifies and validates exam
Demonstrates knowledge of emergency procedures.
Analyzes, implements and evaluates current and new services within the service area.
Reviews, recommends, develops and implements policies, procedures, programs, and standards, which guide and support the provision of services, regulatory, licensure, and accreditation standards.
Initiates/collaborates with new program development
Facilitate timely equipment repairs. Make alternate arrangements to ensure that patient care is not compromised when equipment is down.
Service
Customer Service: Timely follow through and response to issues or complaints (i.e. Event Reporting Tool investigations completed within 30 days, patient complaints addressed during hospital stay or within 24 hours post discharge, and CMS 7 day requirement is met). Develop and maintain effective relationships with internal and external clients. Ongoing education of staff on service expectations, including service recovery. Effective use of Leader Listening Rounds to proactively identify and resolve potential issues. Exemplifies service excellence and service recovery behaviors.
Patient Satisfaction: Patient satisfaction indicators have been met. Review Press Ganey patient satisfaction data to determine trends and develop/implement action plans to ensure high levels of satisfaction are maintained. Reviews all patient, physician, and visitor comments regularly addressing identified issues in a timely manner with appropriate follow up. Appropriately responds to patient distress/emergency with notification, equipment, and supplies. Recognizes patients emotional, physical, developmental, cognitive and psychosocial conditions.
Quality and Performance Improvement
Department Specific: Implements and monitors continuous quality improvement programs to enhance patient care delivery and satisfaction, physician satisfaction, efficiency of care and clinical outcomes. Accountable for programs that enhance patient safety and participates in hospital safety initiatives. Identifies key performance indicators as appropriate for patient safety initiatives in areas of responsibility. Understands image quality, physics, and safety to public and self and can apply these principles. Ensure image quality Demonstrates knowledge of quality control Ensure department compliance with quality indicators (hand hygiene, patient identifiers, time out, etc).
Hospital Based: Understand basic core measure standards and be able to describe how these measures relate to our strategic objectives. Develop a plan for incorporating core measure compliance into daily workflow. Develop a plan for educating, measuring, monitoring, and improving performance on the patient safety KPIs, including hand hygiene, patient identifiers, and timeouts if applicable. Create a mechanism for continuous quality improvement on the individual unit, to include at least one focused project per year in an area of need identified by the unit. Tier 2 observations with monthly reporting.
Financial Operations
Volume targets have been met.
Revenue targets have been met.
Expense targets have been met.
Invoices processed in a timely manner.
Labor productivity at 95% or above
Overtime and call back targets have been met.
Develops, monitors, adjusts and explains variances for operational and capital budgets for areas of responsibility.
Manage the approved budget through frequent and regular monitoring, implementation of effective written action plans to address variances, and implementation and adjusting strategies as needed to meet budgetary expectations.
Develop and implements corrective actions when necessary to ensure financial performance targets are realized.
Develops and implements financial improvement and cost reduction initiatives to promote cost effective operation.
Demonstrates cost effective awareness, avoids wasteful use of supplies.
Ensures patient charges and supply requisitions are accurate.
Supports colleagues in disbursement of limited resources to enhance patient safety and improved outcomes.
Human Resource Management
Timely completion of employee reviews.
Retention indicators have been met.
All mandatory training for staff completed.
Initial and annual competency assessment of staff completed timely.
Annual employee health screening of staff completed.
Ensure that all employees maintain current licensure, certification, and registry as required by their job.
Vacancy rate indicators have been met.
Employee engagement survey participation goals have been met.
Department engagement/partnership goals have been met and action plans have been completed.
Employee engagement results for direct management meet established targets.
Recognition of employees through Applause and Shining Star Programs.
Ensure staff compliance with hospital and system policies.
Ongoing monitoring and management of staff performance using the disciplinary process as appropriate.
Promote professional growth, development and accountability in staff.
Identify leadership talent and actively develop leadership skills for future opportunities.
Recommends hiring and retention of sufficient numbers of qualified staff to provide care.
Provides a work environment, which attracts and retains customer groups?? patients, payers, physicians, employees, families, and guests.
Remains visible and accessible to staff. Rounds on all shifts.
In collaboration with Human Resources makes hiring decisions.
Professional Accountability
Participates in hospital initiatives (i.e. fund raising events and community events)
Serves on hospital and system based committees as appropriate
Maintains current licensure and certification as required by position.
Adheres to hospital and system policies.
Completes mandatory training and annual employee health screening timely.
Recognizes and communicates ethical and legal concerns through the established channels of communication.
Maintains professional growth and development through seminars, workshops, and professional affiliations.
Demonstrates accountability and responsibility by independently completing projects/assignments on time.
Maintains confidentiality at all times.
Performs other work as requested that is reasonably related to the employee's position, qualifications, and competencies.
EducationBachelor's Degree Required
Master's Degree Business or Healthcare related field Preferred
Experience5 Years Imaging leadership experience Required
Supervisory or Managerial Experience Strongly Preferred
Multi Modality (MRI, CT, Nuc Med and Breast) is a Plus
Licenses and CertificationsBCLS - Basic Cardiac Life Support prior to providing independent patient care and maintained quarterly Required
And
GMRT - General Medical Radiologic Technologist TMB Upon Hire Required
And
ARRT - American Registry of Radiologic Technologists Upon Hire Required
Or
CNMT - Certified Nuclear Medicine Technologist Upon Hire Required
And
CRA - Certified Radiology Administrator AHRA Upon Hire Preferred
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